Supplier Quality Manager

Ajax Systems; Województwo pomorskie; On-site; PLN 180,000 - 280,000; Full time

Job summary

Ajax Systems is seeking a Senior Supplier Quality Manager to lead quality standards across supplier interfaces and contracts. You will drive audits, scorecards, and corrective actions, ensuring compliance before mass production.

This role requires engineering expertise, strong communication, and willingness to travel globally. With a focus on ISO 9001 and robust quality tools, you will influence supplier performance, manage risk, and collaborate with cross-functional teams to deliver secure,

Qualifications

• Bachelor’s or Master’s degree in Electrical/Mechanical Engineering or related field.
• 3+ years in Supplier Quality Management, preferably in high-tech electronics, systems assembly, or automotive industries.
• Deep understanding of ISO 9001 standards (mandatory).
• Mastery of quality tools: APQP, PPAP, 8D, 5 Whys, Ishikawa, and FMEA.
• Ability to interpret complex drawings, specs, and schematics.
• Intermediate+ English; Mandarin a plus for communication with Asian manufacturers.

Responsibilities

• Establish and maintain department quality standards aligned with global best practices.
• Lead contract negotiations, define QAAs, warranty terms, and penalties for non-compliance.
• Manage supplier audits (AVL) and lifecycle assessments, including on-site and remote verifications.
• Drive supplier scorecards and SCAR processes to ensure root-cause elimination.
• Collaborate to optimize packaging, warehousing, and logistics; reduce defects and waste.
• Develop IQC and SQ strategies, mentor teams, and drive continuous improvement.
• Oversee engineering oversight to ensure technical requirements before mass production.

Skills

English proficiency

Negotiation

Cross-functional collaboration

Supplier quality management

Education

Bachelor’s or Master’s degree in Electrical/Mechanical Engineering

Job description

Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.

The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.

Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.

Key Responsibilities:

• Quality Governance: Establish and maintain the department’s quality standards, ensuring they align with global best practices and organizational goals
• Strategic Contracting: Act as a key technical expert during contract negotiations, defining robust Quality Assurance Agreements (QAA), warranty terms, and enforceable penalty frameworks for non-compliance
• Supplier Audits & Lifecycle: Lead the end-to-end supplier qualification process (AVL), conducting rigorous on-site and remote technical audits to evaluate manufacturing capabilities and risk profiles
• Performance & Compliance: Drive supplier excellence through systematic Scorecard evaluations and the SCAR (Supplier Corrective Action Report) process, ensuring root-cause elimination via 8D or similar methodologies
• Supply Chain Resilience: Collaborate with partners to optimize packaging, warehousing, and logistics, specifically aiming to eliminate transit-related defects and reduce logistics waste
• Strategic Leadership: Design and execute the development strategy for the IQC (Incoming Quality Control) and SQ divisions, fostering a high-performance culture through continuous training and mentorship
• Engineering Oversight: Lead the engineering team in proactive defect prevention, ensuring that technical requirements are met before mass production begins

Key Requirements:

• Education: Bachelor’s or Master’s degree in Electrical/Mechanical Engineering or a related technical field
• Professional Experience: 3+ years in Supplier Quality Management, ideally within high-tech electronics, systems assembly, or automotive industries
• Technical Proficiency: Expert ability to interpret complex technical drawings, specifications, and schematics
• Standards & Frameworks: Deep understanding of ISO 9001 (mandatory)
• Quality Toolkit: Mastery of core quality tools: APQP, PPAP, 8D, 5 Whys, Ishikawa, and FMEA
• Communication & Languages: Intermediate+ English (fluent professional correspondence and negotiation). Chinese (Mandarin) is a significant "nice-to-have" for direct communication with Asian manufacturers
• Soft Skills: Strong analytical mindset, "system-first" approach to problem-solving, and the ability to influence partners in a high-pressure environment
• Mobility: Readiness for business travel (up to 20-30% of the time, including international trips)

We Offer:

• Opportunity to work in one of the most recognized and innovative security manufacturers
• Opportunity to take on new challenges, advance your career, and make a meaningful impact
• Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.