Strategic Delivery & Operations Manager/Snr Manager

CBRE; Warszawa; In loco; PLN 230.000 - 320.000; Tempo pieno

Descrizione del lavoro

CBRE Business Services Organisation (CBRE BSO) is seeking a Strategic Delivery & Operations Manager/Senior Manager to work with the Global Service Delivery Lead. You will strengthen coordination, governance and execution discipline of the global IA&R organization, connecting regional service delivery, global priorities and initiatives.

Travel across time zones may be required. You will operate within the global service delivery governance model, collaborating with regional leaders, BSO Platform

Competenze

• Bachelor's degree in business, finance, operations, project management or related field.
• Experience leading complex cross-functional delivery and transformation initiatives in a global business services environment.
• Ability to coordinate multiple concurrent workstreams across regions and time zones with strong delivery discipline.
• Commercial and operational acumen to connect capacity, productivity and service performance.
• Ability to influence senior stakeholders and convert ambiguity into decisions.

Mansioni

• Translate global priorities into coordinated execution across Europe, Asia and the USA.
• Connect regional leaders, priorities, performance information, decisions and follow-ups.
• Drive continuous improvement, operational excellence, automation and AI initiatives.
• Support execution of strategic priorities, organizational changes and growth initiatives.
• Prepare executive-level materials, business insights and recommendations for senior leadership.

Conoscenze

Cross-functional delivery

Global coordination

Executive communication

Stakeholder influence

Automation/AI transformation

Formazione

Bachelor's degree in business, finance, operations, project management or related field

Descrizione del lavoro

CBRE Business Services Organisation (CBRE BSO) is a part of CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm and a premier provider of critical infrastructure services. The company has more than 155,000 employees serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage servicing, valuations); Building Operations & Experience (facilities management, property management, flex space & experience, critical infrastructure); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.

Job Title

Strategic Delivery & Operations Manager / Senior Manager

About The Role

As a CBRE BSO Strategic Delivery & Operations Manager / Senior Manager, you will work directly with the Global Service Delivery Lead to strengthen the coordination, governance and execution discipline of the global IA&R organization. You will connect regional service delivery, global priorities and operational initiatives, helping leadership maintain clear oversight, effective coordination and consistent follow-through across the organization.

You will operate as an integral part of the global service delivery governance model, working closely with regional service delivery leaders, BSO Platform teams and senior stakeholders. The role will improve organizational steerability by connecting information, decisions, dependencies and actions across regions, while supporting productivity, operational excellence, automation, AI adoption and sustainable growth. The role may require international travel and collaboration across multiple time zones.

What You’ll Do

• Work directly with the Global Service Delivery Lead to translate global priorities into coordinated execution across Europe, Asia and the USA, ensuring alignment between strategic direction and day-to-day service delivery management.
• Act as an integral part of the global IA&R governance model, connecting regional leaders, operational priorities, performance information, decisions and follow-up actions into one coherent management approach.
• Drive continuous improvement, operational excellence, automation and AI initiatives, ensuring adoption is aligned to business priorities and delivers measurable outcomes.
• Support the execution of strategic priorities, organizational changes, transitions and growth initiatives while ensuring continuity of service delivery.
• Prepare executive-level materials, business insights and recommendations for senior leadership and key stakeholders.

What You’ll Need

• Bachelor's degree in business, finance, operations, project management or a related field, or an equivalent combination of education and relevant experience.
• Substantial experience leading complex, cross-functional delivery, transformation, transition or operational excellence initiatives in a global business services or similarly complex environment.
• Proven ability to coordinate multiple concurrent workstreams across regions, functions and time zones while maintaining strong delivery discipline.
• Commercial and operational acumen, with the ability to connect capacity, productivity, service performance and transformation outcomes.
• Ability to influence senior stakeholders and operational leaders without relying solely on formal authority, and to convert ambiguity into clear decisions and actions.
• Excellent written and verbal communication skills in English, with the ability to prepare concise, decision-ready materials for executive audiences.
• Experience with automation, AI-enabled transformation, analytics or continuous improvement agendas is an advantage. Availability for international travel and cross-time-zone collaboration is required.

Company Benefits And Perks

Work based on employment contract in the international company with stable