Store Manager (40h)

Swarovski; Polska; Hybrid; PLN 45,000 - 55,000; Full time

Benefits offered by this job

Employee discounts

Recognition awards

Volunteer leave

Employee assistance program

Training and career development

Job summary

Swarovski Zakopane drives luxury retail excellence in the Krupówki area. We are seeking a Store Manager to lead a high-performing team, deliver exceptional service, and ensure commercial success in a fast-paced store environment.

With 3+ years in multicultural luxury retail, you will recruit, coach, and develop talent, manage store operations, and uphold Swarovski standards while building lasting customer relationships.

Qualifications

• 3+ years of leadership experience in multicultural luxury retail.
• Excellent coaching and team development abilities.
• Strong digital and operational know-how.
• Customer-focused with a commercial mindset.
• English fluency required.

Responsibilities

• Lead, motivate, and develop your store team to hit sales goals.
• Build strong relationships with customers and promote loyalty programs.
• Recruit, onboard and coach talent; ensure succession plans.
• Set and manage individual and team targets; assess performance.
• Oversee store operations: inventory, cash handling, loss prevention, compliance.
• Ensure Swarovski policies and standards are implemented.

Skills

Leadership

Coaching

Team development

Digital proficiency

Store operations

English skills

Job description

## Store Manager (40h)Apply: Zakopane, Krupówki, POL: Full time: Posted Today: R-116398At Swarovski, your leadership matters, your vision drives success, and your work shapes exceptional luxury moments in every store experience. Ready to lead with purpose at one of the most iconic brands in fashion and design? Join our retail team and drive a culture where creativity, customer service, and team spirit shine with brilliance. As a Store Manager, you’ll lead your team with passion, nurturing team spirit, delivering exceptional customer experiences, and driving commercial success. You’ll be a Swarovski advocate, inspiring excellence and supporting your team’s growth every day. **About the Job** * Lead, motivate, and develop your team to achieve sales goals and deliver outstanding service* Build strong customer relationships and promote loyalty programs* Recruit, onboard, and coach talent, securing succession plans* Set and manage individual and team targets, proactively assessing performance* Oversee store operations: inventory, cash handling, loss prevention, and compliance* Ensure implementation of all Swarovski policies, procedures, and standards **About You** * 3+ years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands* Excellent leadership, coaching, and team development skills* Digital proficiency and strong operational know-how* A winning personality to easily establish a trustful relationship and empower others* Customer-focused, curious, empathetic, and results-driven team player with a commercial mindset* English skills **What We Offer** You can expect a range of benefits, including: * Recognition awards that celebrate your achievements* Exclusive employee discounts on Swarovski products* Paid volunteering leave to support causes you care about* A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters* Comprehensive product, personal and leadership skills training to help you grow* Opportunities for career developmentMany of our Store Managers grow into Flagship Store Manager, District Manager, Trainer, Visual Merchandiser, Customer Service, or Sales Operations Manager roles. We support your development so you can build a career that matches your ambitions.