Sr. Strategic Client Executive (EHRs)

Redox; Poland; Remote; PLN 545,000 - 1,091,000; Full time

Job summary

A healthcare interoperability platform is seeking a Strategic Client Executive to manage key relationships with top EHR customers. The ideal candidate will have over 10 years of enterprise sales experience and a proven ability to expand customer accounts, fostering strong partnerships. Responsibilities include managing renewals and building rapport with executives to drive growth. This role offers competitive compensation and comprehensive benefits in a remote-first culture.

Benefits

Unlimited Flexible Time Off

401k match 50% for up to 8% on Day 1

Medical/Dental/Vision Benefits on Day 1

Paid Parental Leave (16 weeks)

Stock Options

Qualifications

• 10+ years of experience in Enterprise sales or account management.
• Strong track record of expanding customer accounts.
• Willingness to travel up to 20% for client events.

Responsibilities

• Manage a book of business with top priority EHR accounts.
• Execute renewal and expansion opportunities.
• Build relationships with existing customers.

Skills

Enterprise sales

Account management

Communication skills

Negotiation skills

Solution-oriented

Technical product knowledge

Tools

Salesforce

CRM software

Job description

Overview

Redox is on a mission to accelerate healthcare’s transformation with useful data. The Redox Engine is a flexible interoperability platform that connects and powers real-time healthcare data exchange. With one connection, data can be orchestrated across a growing network of 11,000+ systems and organizations, including 90+ electronic health record systems (EHRs). Redox processes over 1.6 billion messages per month across health tech vendor, provider, payer, EHR, and life sciences customers.

Impact & Opportunity

Redox is growing our client sales organization and adding a sales representative who excels in selling Software-as-a-Service solutions. These will be recurring roles as we are growing rapidly and are always on the lookout for high-caliber candidates.

As a Strategic Client Executive, you will be the driving force behind Redox\'s relationships with our most valued EHR customers and partners. You\'ll foster growth and cultivate exceptional experiences for these customers, acting as a trusted partner and advisor. Your responsibilities will include nurturing your existing book of business to uncover expansion opportunities and guiding these opportunities to fruition. Success in this role requires prioritization, strong communication, and the ability to forge lasting connections with key customer stakeholders. You will also identify new opportunities within your customer base and manage your territory using CRM software.

At Redox, we hire based on our values as well as sales competency. How you accomplish your work is just as important as getting the work done.

Job Responsibilities

• Manage a book of business consisting of Redox\'s top priority EHR accounts, executing expansion opportunities to grow each account by 40%.
• Execute renewal and expansion opportunities on the customer\'s renewal cycle as well as throughout the contract term.
• Research and identify growth opportunities with customers.
• Execute sales of Redox to other product lines, divisions, and/or companies within our customers.
• Build relationships with existing customers, understand and execute on their growth plans.
• Identify key executives at current customers and conduct research for a well-informed initial contact.
• Develop strong rapport with executives to contribute to the overall success of our business partnerships and enhance collaboration for mutual growth.
• Manage the entire sales cycle, negotiate, and close upsell opportunities.
• Schedule and present effective sales presentations.
• Understand the competitive landscape and customer needs.
• Manage, track, and report on all sales activities and results.

Required Skills & Experience

• 10+ years of experience in Enterprise sales or account management within the field, demonstrating expertise in engaging with EHRs
• Proven track record of successfully selling into and expanding customer accounts, including enterprise EHRs
• Consistent track record of delivering monthly, quarterly, and annual quota
• Strong drive to interact with customers to share product knowledge
• Able to engage and negotiate at an executive level; self-aware with executive presence
• A great team player that raises the talent level of all those you interact with
• Consultative mindset with exceptional communication and presentation skills
• Passionate about solving complex problems that improve the state of the world
• Willing to learn a technical product and use a value-based selling approach
• Adaptable and solution-oriented towards solving complex problems
• Biased toward action and creating a positive impact
• Respectful and inclusive, soliciting and incorporating input from others
• Available to travel up to 20% for client events and in-person meetings

Preferred Skills & Experience

• Experience selling intangible software services is preferred

Software Platform / Tools

• Strong Salesforce or other CRM experience required
• Tech-savvy user of mobile, internet, and software applications
• Outreach, LinkedIn Sales Navigator, and Slack preferred

Compensation

Compensation: The base salary range for this position is $150,000 per year, with on-target earnings (OTE) of $300,000 annually. The base salary range is subject to change and may be modified in the future. The actual offer may vary based on factors such as job-related knowledge, skills, qualifications, education/certification, and interview assessment. The compensation details listed reflect base salary only and do not include incentive pay, equity, or benefits. Redox offers a total rewards package that includes stock options and employee benefits for full-time employees.

Benefits & Perks

• 100% remote first culture (must be based in the US)
• Unlimited Flexible Time Off
• 15+ Observed Holidays
• Rest & R^Charge days (guaranteed a 3-day weekend each month)
• R^Charge (6 weeks paid sabbatical + stipend)
• 401k match 50% for up to 8% on Day 1
• Medical/Dental/Vision Benefits on Day 1
• HSA & FSA, Life, Disability, Medical Travel & Employee Assistance Program
• Paid Parental Leave (16 weeks)
• Productivity Stipend & Wellness Fund
• Redox Issued MacBook
• Virtual and/or in-person Team & Company Events
• Stock Options
• Employee Referral Bonus Program
• Recognized as CB Insights Top 150 Most Promising Digital Health Startups in the WORLD & named Top 10 Trending Startups for 2022 Health-Tech companies on Wellfound (formerly AngelList Talent)

EEO & About Redox

Redox is an EEO company. We fully support the diversity of our team. As part of our ongoing work to build more diverse teams at Redox, you may be asked to complete a voluntary EEO survey when applying. This survey is anonymous and cannot be linked to your application record. We request your participation to help us improve diversity metrics. Successful candidates must be eligible to be employed in the U.S. and must reside and work in the continental U.S.

What We Do

Healthcare organizations and technology vendors connect to Redox through a centralized hub, enabling secure and efficient exchange of healthcare data. Redox\'s cloud-based platform is vendor- and standards-agnostic and eradicates the need for point-to-point integrations, accelerating discovery, adoption, and distribution of healthcare solutions. Learn more at Redox\'s website.

About Redox - Take a look here

What we do, and more about our culture and values can be explored at: Note: external links removed for formatting

Eligibility

Successful candidates must be eligible to be employed in the U.S. and must reside & work in the continental U.S.