Sr Analyst, Continuous Improvement (HR Operations)

Baxter International Inc.; Warszawa; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Permanent contract after 3 months

Competitive salary

Annual bonus

Medical care

Life Insurance

ESP

Hybrid working model (3 days on site)

Educational support

Multisport card

Job summary

Baxter International Inc. is seeking a Senior Analyst, Continuous Improvement HR GBS to drive high‑quality HR operations delivery in a global services environment.

The role focuses on maintaining and improving HR data quality, optimizing processes, supporting governance, and leading HR projects. You will partner with HR, Payroll, IT and local teams to ensure accurate employee data, implement process controls, and deliver value through automation and standardization.

Qualifications

• University degree in HR, Business Administration, Data Management, or a related field.
• Several years of experience in HR operations, HR shared services, GBS, or a similar environment.
• Strong understanding of HR processes such as employee lifecycle, organizational management, position management, payroll inputs, time, benefits, or reporting.
• Experience with HR data quality, data analysis, process improvement, or operational excellence.
• Experience participating in or leading HR projects.
• Good knowledge of HR systems such as Workday, ServiceNow, or similar tools.
• Advanced Excel skills; experience with reporting, dashboards, Power BI, or other analytics tools is an advantage.
• Very good English communication skills.

Responsibilities

• Monitor, analyze, and improve the quality of HR data across HR systems and operational processes.
• Identify data inconsistencies, root causes, and process gaps, and coordinate corrective actions.
• Define and maintain data quality checks, dashboards, reports, and KPIs.
• Support data audits, compliance reviews, and internal controls related to HR operations.
• Partner with HR, Payroll, IT, and local teams to ensure accurate and timely employee data management.

Skills

Data analysis

Process improvement

HR data quality

Project delivery

Workday

Power BI

Excel

English

Education

University degree in HR/Business/Data

Lean Certified (Optional)

Tools

Workday

ServiceNow

Power BI

Excel

Job description

This is whereyour work makes a difference.
At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
Here, you will find more than just a job—you will find purpose and pride.
The future of HR Operations is being redefined at Baxter. Across the company, HR is unlocking new ways to deliver value — not just through processes, but through experiences that empower people and build confidence. This is a moment of transformation, and HR Operations is at the center of it.We are shaping a world‑class HR Operations organization that blends scale, precision, and innovation. By harnessing technology and process excellence, we are creating solutions that strengthen compliance, accelerate change, and elevate the employee journey. Joining Baxter means stepping into a role where your expertise will influence how HR operates globally and helps define what great looks like.Summary: The Senior Analyst, Continuous Improvement HR GBS is responsible for driving high-quality HR operations delivery within a Global Business Services environment. The role focuses on maintaining and improving HR data quality, optimizing HR processes, supporting operational governance, and leading or contributing to HR projects. The position acts as a key partner for HR teams, business stakeholders, and service delivery teams to ensure accurate, efficient, and compliant HR operations.

Essential Duties and Responsibilities:

HR Data Quality and Governance

• Monitor, analyze, and improve the quality of HR data across HR systems and operational processes.
• Identify data inconsistencies, root causes, and process gaps, and coordinate corrective actions.
• Define and maintain data quality checks, dashboards, reports, and KPIs.
• Support data audits, compliance reviews, and internal controls related to HR operations.
• Partner with HR, Payroll, IT, and local teams to ensure accurate and timely employee data management.

Process Management and Continuous Improvement

• Review and improve HR operational processes to increase efficiency, accuracy, and user experience.
• Document, maintain, and update standard operating procedures, process maps, work instructions, and knowledge articles.
• Identify opportunities for automation, standardization, and simplification across HR GBS activities.
• Support implementation of process controls and service quality standards.
• Track process performance and recommend improvements based on operational metrics.

Projects and Change Support

• Lead or support HR operations projects, including process transitions, system enhancements, automation initiatives, and data cleansing activities.
• Coordinate project activities, timelines, deliverables, risks, and stakeholder communication.
• Support testing, training, documentation, and change management for new or improved HR processes and tools.
• Work closely with cross‑functional teams to ensure successful delivery of project outcomes.

HR Operations Support

• Provide expert‑level support for complex HR operational cases and escalations.
• Act as a subject matter expert for selected HR processes, systems, or data areas.
• Support service delivery teams with guidance, issue resolution, and best practice sharing.
• Ensure HR operations are delivered in line with company policies, service level agreements, and legal requirements.
• Contribute to a culture of service excellence, accountability, and continuous improvement

Qualifications:

• University degree in Human Resources, Business Administration, Data Management, or a related field.
• Several years of experience in HR operations, HR shared services, Global Business Services, or a similar environment.
• Strong understanding of HR processes such as employee lifecycle, organizational management, position management, payroll inputs, time, benefits, or reporting.
• Experience with HR data quality, data analysis, process improvement, or operational excellence.
• Experience participating in or leading HR projects.
• Good knowledge of HR systems such as Workday, ServiceNow, or similar tools.
• Advanced Excel skills; experience with reporting, dashboards, Power BI, or other analytics tools is an advantage.
• Very good English communication skills.

Education and/or Experience:

• Experience – 5-7 Years in a similar role.
• Lean Certified (Optional)

What we offer:

• Permanent contract after 3-months'
• Competitive salary
• Annual bonus
• Medical Care
• Life Insurance
• Christmas bonus
• Co‑financing for corrective glasses and lenses
• Newborn baby bonus (one‑off benefit)
• Employee Stock Purchase Program ESP
• PPE program with very attractive conditions available for each employee after 3 months.
• Holiday allowance
• Theater tickets at a reduced price
• Educational support: fully covered language courses (English or other languages according to business needs), financial certifications (ACCA, CIMA).
• 2 additional days off (conditional)
• Employee referral program
• Multisport card
• Cafeteria‑style plan (300 PLN net monthly)
• Employee referral program
• Annual Award related to Baxter’s Global Cultural Values
• Lifelong learning opportunity: Possibilities for development on a personal and professional level
• Friendly atmosphere.
• Hybrid working model (3 days on Site)
• Attractive office location, next to the PKP Powiśle station.
• PPE program with very attractive conditions available for each employee after 3 months.
• Working for a global pharma/med tech leader.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally.