Specialist, Customs Clearance IRC300679

GlobalLogic; Wrocław; On-site; PLN 40,000 - 65,000; Full time

Benefits offered by this job

Empowering Projects

Career Development

Flexible opportunities

DE&I matters

Job summary

GlobalLogic, a Hitachi Group Company, seeks an Employee Services administrator in Poland to support customs clearance and documentation across multiple offices including Wroclaw. You will manage shipments, liaise with customs and couriers, and handle invoicing and data entry for customs declarations.

The role emphasizes documentation control, process improvement, and collaboration with a diverse global team to ensure smooth administrative operations.

Qualifications

• Upper-intermediate English proficiency in writing, reading and speaking.
• Experience with documents and documentation flow management.
• Ability to organize and search information effectively.
• Analytical decision-making and customer-focused communication.

Responsibilities

• Process shipments and collect post related to employee tasks.
• Contact customs agencies and couriers for export/import parcels.
• Participate in ordering and invoicing processes.
• Track customs cases in dedicated files and folders.
• Enter data for customs declarations under supervision.
• Handle additional administrative tasks related to employee duties.
• Prepare and submit import/export customs declarations.
• Determine tariff classifications (HS codes).
• Calculate duties, taxes and fees.
• Negotiate conditions with contractors when needed.
• Create and update customs clearance policies with seniors.
• Join internal meetings as appointed and serve as main contact for agencies.

Skills

English (upper-intermediate)

Documentation management

Information search

Analytical skills

Customer focus

Communication skills

Job description

Description

Employee Services is one of the internal departments that deal with all general administration, facility, H&S, customs clearance. The Team is spread between a few offices which are located in Szczecin, Koszalin, Gdansk, Bydgoszcz, Lodz, Zielona Gora, Katowice, Krakow, Wroclaw and Zagreb, Croatia. The team is often involved in many local and global topics and projects. The person joining will have a great possibility to be part of a diverse global team and gain knowledge about work of our department in other Globallogic locations.

Requirements

• Work experience: Minimum of 2 years of work in relevant field – customs clearance (export/import, special procedures)
• Upper-intermediate English level in writing, reading, speaking.
• Practical experience in working with documents or knowing the basic foundation of documentation management: creation and preparation of official documents, organization of documentation flow and storage.
• Skills in information search and systematization.
• Personal qualities:
• Analytical skills. Able to make well-founded decisions; customer focus; excelent communication skills; self organized

Job responsibilities

• Process shipments and collect sent post related to the employee's tasks
• Contact Customs Agencies and courier companies when processing customs export/import parcels
• Participate in ordering and invoicing
• Properly track all customs cases in dedicated files and folders
• Perform data entry for customs declarations under the supervision of senior specialists.
• Work on any other administrative tasks related to the employee's tasks
• Prepare and submit import/export customs declarations.
• Determine the correct tariff classifications (HS codes) for goods being shipped.
• Calculate customs duties, taxes, and other applicable fees.
• Negotiate conditions and services with contractors and other service providers when needed
• Create and update policies and instructions related to customs clearance with the support of a senior staff member
• Participate in internal meetings when appointed
• Serve as the main point of contact for customs agencies on routine clearance matters.

What we offer

• Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies. As a team, we engineer digital products that positively impact people's lives.
• Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.
• DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.
• Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.
• Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.
• Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward-thinking companies. Since 2000, we've been at the forefront of the digital revolution - helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.