SKYWISE - Cloud Operations & Observability Engineer

Airbus; Województwo pomorskie; On-site; PLN 180,000 - 320,000; Full time

Benefits offered by this job

Private medical coverage

Sport card

Life insurance

Employee Stock Ownership Plan

Wellbeing & mental health platform

Job summary

Skywise, an Airbus-backed digital platform, seeks a Cloud Operations & Observability Engineer to lead the next-generation monitoring strategy. You will design, build, and scale unified observability across the cloud portfolio, driving proactive alerting and AI/ML-driven operations with cross-team collaboration.

The role emphasizes SRE practices, tooling harmonization, and knowledge transfer, with a hybrid work model and opportunities to work on international projects.

Qualifications

• Experience designing and managing enterprise-level observability deployments (Splunk, Grafana, Datadog).
• Strong AWS expertise with AWS CloudWatch and related governance tools; AWS Certification preferred.
• Familiarity with IaC (Terraform or CloudFormation) to ensure observability-as-code.
• Knowledge of Site Reliability Engineering (SRE) methodologies and cross-functional collaboration.

Responsibilities

• Audit and identify synergies & gaps across legacy and new telemetry setups.
• Define the future-state roadmap for unified monitoring, observability, and proactive alerting.
• Cost optimization and tool rationalization for cloud spend.
• Innovate with AI/ML (AIOps) to enable predictive alerting and automated incident response.
• Drive tooling migration, consolidation, and optimization of the observability toolset.
• Promote modern SRE practices across operational teams.
• Knowledge transfer and governance through shadowing external consultants.

Skills

Observability

AWS

AWS CloudWatch

Terraform

CloudFormation

Grafana

Splunk

Datadog

AIOps

Leadership

Stakeholder communication

Tools

Terraform

CloudFormation

Grafana

Splunk

Datadog

Job description

Job Description: Skywise is a leading digital services company, wholly owned by Airbus. We deliver a first-of-its-kind offer that seamlessly integrates Planning & Operations Control, Flight, Technical, and Ground Operations. By providing interoperable digital solutions for end-to-end operations, Skywise combines aircraft manufacturer expertise and digital know-how to transform operational complexity into predictable and profitable performance, ensuring resilient and more sustainable operations. Our product portfolio has recently expanded, opening up exciting opportunities to harmonize, optimize, and revolutionize how we operate our cloud infrastructure. We are looking for a visionary engineer to help lead the charge. As a Cloud Operations & Observability Engineer, you will play a pivotal role in the future of our digital platform operations. You will lead the assessment, design, and execution of our next-generation monitoring, observability, and alerting strategy. You will partner with external experts and Skywise teams to design, build, and scale our next-generation observability platform. Your mission will be to bridge the gap between different engineering cultures, optimize our cloud platform operations for the entire expanded portfolio, and inject cutting-edge capabilities, such as AI/MLdriven operations (AIOps), into our ecosystem.

Your scope of activities:

Observability & Telemetry Architecture Platform Harmonization: consolidation of fragmented monitoring tools into a single, unified control room

Your responsibilities:

• Audit and Identify Synergies & Gaps: Assess the existing technical setups, telemetry infrastructure, monitoring tools, and operational workflows across both the legacy and newly developed or acquired solutions. Identify redundancies, inefficiencies, and best practices in how the different organizations currently operate their cloud platforms.
• Define the Future State: Design a unified, scalable roadmap for technical operations, focusing on robust monitoring, observability, and proactive alerting.
• Cost & Best Practice Optimization: Implement "best cost" practices to ensure tool rationalization and optimal cloud spend.
• Innovate with AI/ML: Integrate Artificial Intelligence and Machine Learning (AIOps) into the monitoring roadmap to enable predictive alerting, automated incident response, and anomaly detection.
• Tooling Harmonization: Drive the migration, consolidation, and optimization of the observability toolset across the organization.
• Culture & Methods: Define and evangelize modern Site Reliability Engineering (SRE) methodologies across the operational teams.
• Knowledge Transfer & Sustainability: Shadow external consultants to absorb architectural designs, eventually taking full internal ownership of the observability roadmap and platform governance.

Technical profile and skills:

• Observability & Monitoring Ecosystems: Deep, hands‑on experience designing and managing enterprise-level setups using Splunk, Grafana, or Datadog.
• Cloud Infrastructure: Strong expertise in Amazon Web Services (AWS). An active AWS Certification (e.g., AWS Certified DevOps Engineer, AWS Certified Solutions Architect) is highly preferred.
• AWS Native Monitoring: Proven experience with AWS CloudWatch and related native AWS governance/monitoring tools.
• Infrastructure as Code (IaC): Familiarity with tools like Terraform or CloudFormation to ensure observability-as-code.
• Proven experience on the field of platforms operations.
• Forward‑Thinking Mindset: A strong interest or practical experience in applying Machine Learning/AI to operational data (AIOps).
• Collaborative Leadership: Ability to work across cross‑functional, newly merged teams to drive consensus and execute a shared vision.
• Ability to communicate needs to senior management, explaining business value.

What We Offer:

• Stable, full‑time employment contract
• Flexible working hours with a hybrid model (3 days per week in our Gdansk office at Olivia Business Centre)
• Training and development opportunities to support your career growth (3000 PLN gross per year after the probationary period)
• Co‑funding for meals and commuting
• Access to the latest knowledge and technologies enabling professional development
• Opportunity to work on international projects and collaborate with global teams, including occasional international travel
• Private medical coverage
• Sport card
• Mental health support platform
• Life insurance
• Employee Stock Ownership Plan
• Employee referral program bonus (5000 PLN)

Recruitment Roadmap: HR screening (online) Technical interview Interview w/ Head of Digital Platform Operations Final interview w/ HR Business Partner (onsite) Selection and Hiring Commitment

We thank all applicants for applying. Only selected applicants will be contacted.

Skywise is committed to creating an environment and a culture where everyone feels like they belong no matter who they are or where they are from. We are committed to providing equal employment opportunities to all individuals based on job‑related qualifications and ability to perform a job. We do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national or ethnic origin, religion, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, record of offences, and basis of disability or any protected class. Accommodations will be available on request for candidates throughout the entire recruitment and selection process. Skywise Gdansk is operating within the Airbus Helicopters Polska Structure. At Airbus Helicopters Polska sp. z o.o. Gdańsk Plant, the "Internal procedure for reporting legal violations and taking follow‑up actions at Airbus Helicopters Polska sp. z o.o. Gdańsk Plant" is in effect. This procedure was introduced in accordance with the Act of June 14, 2024, on the protection of whistleblowers (Journal of Laws of 2024, item 928). In the event of any detected violations, whistleblowers can submit reports to the following email address: [e-mail].

Company: Airbus Helicopters Polska Sp. z o.o. Employment Type: Permanent

Experience Level: Professional Job Family: Digital

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. Airbus pioneers sustainable aerospace for a safe and united world. The Company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defence, and connected services. In commercial aircraft, Airbus offers modern and fuel‑efficient airliners and associated services. Airbus is also a European leader in defence and security and one of the world’s leading space businesses. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions and services worldwide.