Services Program Manager (PCB/EDM)

Siemens Digital Industries Software; Warszawa; On-site; PLN 180,000 - 280,000; Full time

Benefits offered by this job

Flexible work location

Great benefits

Job summary

Siemens EDA is seeking a high-energy Program Manager to oversee electronic design services projects within Consulting Services. You will partner with account teams and technical leads to capture objectives, translate them into detailed project plans, and drive delivery from scope to completion while managing risks and governance.

The role emphasizes a customer-centric approach, renewal management, and experience with cloud-based design environments.

Qualifications

• Hands-on experience leading complex electronic design projects from concept to completion.
• Deep understanding of PCB development lifecycle including NPI processes.
• Proficiency in High-Speed Design analysis, with ability to guide discussions.
• Experience with cloud-based solutions, SaaS deployments, or managed services in EDA/PCB domain.
• Strong customer-focused approach with renewals of service contracts.
• Knowledge of project governance and methodologies (Agile, Waterfall, Hybrid).
• PMI/PRINCE2/Agile certifications are highly preferred.

Responsibilities

• Collaborate with account teams and technical leads to drive successful campaigns and identify opportunities.
• Capture customer objectives and requirements using services input forms.
• Lead scoping with technical leads, translating requirements into project estimates and proposals.
• Develop and manage project plans: scope, schedule, budget, resources, deliverables.
• Oversee execution, ensure adherence to plans, quality, and customer expectations.
• Implement governance, track KPIs, and report status, risks, and progress.
• Identify, mitigate risks, and escalate to ensure project success.
• Cultivate strategic customer relationships throughout the lifecycle.

Skills

Electronic design projects

PCB development lifecycle

High-Speed Design analysis

Cloud-based solutions / SaaS

Data security & compliance

Customer relationship management

Project governance (Agile/Waterfall/Hy

PMP/PRINCE2/Agile certs

Job description

Siemens EDA is a global technology leader in Electronic Design Automation products and systems. Our portfolio enables companies around the world to develop new and highly innovative electronic products faster and more cost-effectively. Our customers use our solutions to push the boundaries of technology and physics to deliver better products in the increasingly complex world of chip, board and system design.

We are currently seeking a high-energy, experienced Program Manager to join our team. The Program Manager is a key role within the Consulting Services team. The Program Manager is responsible for managing the execution of electronic design services projects. We are seeking a leader, with a successful track record for building customer loyalty through clear and consistent delivery.

Key Responsibilities

• Collaborate strategically with account teams and Technical leads to drive successful sales campaigns and identify new business opportunities.
• Use services offering based input forms to capture Customer objectives and requirements
• Lead the technical scoping process with assigned technical leads, translating customer requirements into comprehensive project effort estimates and compelling project proposals.
• Develop, maintain, and adapt comprehensive project plans, including scope, schedule, budget, resources, and deliverables, using industry-standard project management tools.
• Oversee and drive project execution, ensuring adherence to project plans, quality standards, and customer expectations, while proactively managing dependencies and roadblocks.
• Implement and manage robust project governance frameworks, tracking key performance indicators (important metrics), and providing clear, data-driven reports to partners on project status, risks, and progress.
• Proactively identify, assess, and mitigate project risks and issues, developing contingency plans and escalating as appropriate to ensure project success.
• Cultivate and maintain strong, strategic customer relationships throughout the project lifecycle, acting as the primary point of contact and ensuring high levels of customer satisfaction.
• Champion continuous improvement initiatives in project delivery processes, tools, and metrics to enhance efficiency, quality, and measurable business outcomes.

Required skills and experience

• Hands-on experience leading complex electronic design projects from concept to completion.
• Profound understanding and practical application of the entire PCB development lifecycle, including design, layout, library management, and New Product Introduction (NPI) processes.
• Proficiency in High-Speed Design (HSD) analysis, simulation tools, and methodologies, with the ability to guide technical discussions.
• Demonstrated experience in managing projects related to cloud-based solutions, SaaS deployments, or managed services, particularly within the EDA or PCB design domain.
• Understanding of data security, compliance, and scalability considerations specific to cloud-hosted PCB design environments.
• Strong customer-centric approach with a proven track record of successful customer engagements and expertly managing the renewal of service contracts.
• Deep expertise in project governance and various project management methodologies (e.g., Agile, Waterfall, Hybrid).
• Demonstrated experience in comprehensive project planning, proactive risk management, scope control, and effective change management.
• Project Management Professional (PMP) or equivalent certification (e.g., PRINCE2, Agile certifications) is highly preferred.

Working at Siemens Software

Why us?

Working at Siemens Software means flexibility – choosing between working at home or in the office is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software.

Siemens Industry Software is an equal opportunities employer and does not discriminate unlawfully on the grounds of age, disability, gender assignment, marriage, and civil partnership, pregnancy and parental, race, religion or belief, sex, sexual orientation, or trade union membership.