ServiceNow Specialist

ING Group; Katowice; On-site; PLN 120,000 - 180,000; Full time

Job summary

A leading financial institution in Katowice is seeking a ServiceNow Engineer II with at least 2-3 years of experience in ServiceNow development and administration. The ideal candidate will have strong knowledge of web technologies, ITIL processes, and a collaborative attitude. Responsibilities include developing ServiceNow applications, integrating systems, and troubleshooting issues. This position offers an opportunity to work within a dynamic team focused on delivering high-quality solutions in a fast-paced environment.

Qualifications

• At least 2-3 years of experience in ServiceNow development, administration, and architecture.
• Strong knowledge of web technologies.
• Good understanding of ITIL processes and ServiceNow modules.

Responsibilities

• Developing and configuring ServiceNow applications and modules according to business requirements.
• Integrating ServiceNow with other systems using APIs and web services.
• Collaborating with developers to deliver high-quality solutions.

Skills

ServiceNow development

JavaScript

AngularJS

HTML

CSS

REST

SOAP

ITIL processes

Docker

Automated testing

English language proficiency

Job description

ING Hubs Poland is hiring!

We are looking for you, if you have:

• at least 2-3 years of experience in ServiceNow development, administration, and architecture,
• strong knowledge of web technologies, such as JavaScript / AngularJS, HTML, CSS, REST, SOAP etc.,
• good understanding of ITIL processes and ServiceNow modules (for example ITSM, WSD, HRSD, Custom Applications),
• skills around Dockers and Containers,
• good command of English, both written and spoken,
• growth mindset, a customer focus, and a collaborative attitude,
• lot of experience with automated testing,

You’ll get extra points for:

• scripting and programming in other languages,
• certification in ServiceNow System Administrator or Application Developer or Implementation Specialist,
• knowledge of HR systems and regulations,
• speak fluent English,
• experience with Virtual Agent,
• experience with Flow Designer and its related features,
• proficiency in pipeline based deployments,

Your responsibilities:

• developing and configuring ServiceNow applications and modules according to business requirements and best practices,
• integrating ServiceNow with other systems and platforms using APIs, web services, and orchestration,
• troubleshooting and resolving issues related to ServiceNow functionality, performance, and security,
• supporting and enhancing existing ServiceNow applications and integrations,
• collaborating with other developers, product owners, testers, and stakeholders to deliver high-quality solutions,
• keeping up to date with the latest ServiceNow features and trends.

Information about squad:

You will join one of the squads, developing and administering ServiceNow platform within ING Group.

Team’s primary task is to develop and maintain ServiceNow instance within Enterprise System Management scope, according to customer needs and ING regulations & practices (compliance, agile way of working, etc).

The squad is led by a business Product Owner who gives the autonomy to engineers to manage and implement technical tasks according to the product backlog items specification.

The role naming convention in the global ING job architecture will be “Engineer II”.