ServiceNow Developer (German speaking)

The Cloud People Germany; Kraków; On-site; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Structured onboarding

Long-term project

International collaboration

Job summary

The Cloud People Germany is seeking a (Junior) ServiceNow Developer to join a long-term customer project on the ServiceNow platform. From day one, you will be supported by experienced developers and Solution Architects, and you will grow from a hands-on junior into an independently working developer.

You will gain hands-on experience with server-side JavaScript, work in a German-speaking project with some English use, and contribute to ITSM, CSM, and workflow automation.

Qualifications

• Practical experience with the ServiceNow platform.
• Basic knowledge of JavaScript and server-side development.
• Very good German skills (B2) and good English skills.
• Willingness to commit long-term to a project and grow professionally.

Responsibilities

• Support the configuration and development of ServiceNow solutions (e.g. ITSM, CSM, Workflow Automation).
• Implement clearly defined development tasks under the guidance of experienced team members.
• Develop and adapt Business Rules, Script Includes, Client Scripts, and UI Policies.
• Assist in analysing existing implementations and gradually refactoring them.

Skills

JavaScript basics

Clean code principles

German language (B2)

English language

Long-term commitment

Problem solving

Tools

Script Includes

Business Rules

GlideRecord

REST

Job description

The Cloud People is a leading Elite ServiceNow Partner, specializing in delivering innovative and scalable solutions for organizations looking to harness the power of the ServiceNow platform. Our team consists of highly skilled professionals who work collaboratively to transform business operations through automation, integration, and process optimization.

About The Role

As a (Junior) ServiceNow Developer, you will become part of a long-term customer project on the ServiceNow platform. The focus is not on frequent project changes, but on continuity, professional growth, and steadily increasing responsibility over several years. From day one, you will work in a professional development environment, supporting experienced developers and Solution Architects. You will gradually develop from a hands‑on junior into an independently working developer. Along the way, you will learn not only the technical aspects of the platform, but also clean development standards, performance‑oriented thinking, and sustainable platform architecture.

What you will do

• Support the configuration and development of ServiceNow solutions (e.g. ITSM, CSM, Workflow Automation).
• Implement clearly defined development tasks under the guidance of experienced team members.
• Develop and adapt Business Rules, Script Includes, Client Scripts, and UI Policies.
• Assist in analysing existing implementations and gradually refactoring them.

Technical growth in a project context

• Gain hands‑on experience with server-side JavaScript logic (e.g. GlideRecord, basic data processing).
• Develop an understanding of data models, relationships, and fundamental performance considerations.
• Support testing, bug fixing, documentation, and knowledge sharing within the project team.
• Gradually take ownership of defined topic areas within the project.

Collaboration within the project team

• Work closely with experienced developers, Solution Architects, and business roles.
• Participate in sprint meetings, reviews, and technical alignment sessions.
• Operate within structured, predictable project setups with clear points of contact.
• Communicate primarily in German within the project, with occasional use of English.

Special project context

The Target Project Is Designed For The Long Term (several Years) And Is Technically Demanding. Within This Environment, You Will Encounter

• Extensive Script Includes with complex business logic.
• Multi‑stage data processing and server‑side logic.
• Active consideration of performance and query optimisation.

As a junior, you will not be left on your own. You will work as part of a team and be deliberately introduced to these topics step by step. The expectation is not that you master everything immediately, but that you bring curiosity, technical interest, and persistence to grow into this depth over time.

What you should bring

Must‑haves

• Practical experience with the ServiceNow platform.
• Basic knowledge of JavaScript and an interest in server‑side development.
• Understanding of structured software development and clean code principles.
• Very good German skills (minimum B2) and good English skills.
• Willingness to commit long‑term to a project and grow professionally.
• Reliable, structured working style and a desire to truly understand how things work.

Nice to have

• Initial experience with Script Includes, Business Rules, or GlideRecord.
• Basic knowledge of web technologies (HTML, CSS, REST).
• Understanding of IT service processes (e.g. basic ITIL knowledge).
• First exposure to agile ways of working (Scrum).
• ServiceNow certifications (e.g. CSA) or a clear plan to obtain them.

What you can expect

• A long‑term project with planning security instead of constant context switching.
• Structured onboarding and close technical support from experienced colleagues.
• Real development opportunities – technically, professionally, and within the project.
• International collaboration with clear, German‑speaking project communication.
• An environment where clean development, learning, and stability matter more than short‑term speed.
• Market‑aligned compensation appropriate to junior level and development path.

Our Culture

Fun

We foster a social and inclusive work environment.

Fair

Our transparent grading system promotes people based on their skills and knowledge, offering growth through training and certifications.

Focus

We are a pure‑play, highly specialized ServiceNow partner, dedicated exclusively to helping customers maximise their investment in the platform with deep expertise and best practices.

Future

We believe in a modern, flexible, and fuss‑free workplace that encourages creativity and minimises unnecessary reporting.

Want to join the team?

We are looking for talents who want to join a team of experts on the ServiceNow Platform.