ServiceNow Architect (f/m/x)

Sii Poland

Białystok

On-site

PLN 180,000 - 300,000

Full time

3 days ago

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Benefits offered by this job

Great Place to Work

Centre of internal trainings

Profit sharing

Medical care

Job summary

Sii Poland is seeking an experienced ServiceNow Architect to design and deliver scalable ServiceNow solutions across ITSM, ITOM, ITAM, HRSD, SecOps and SPM. You will shape architecture, contribute to proposals, and manage risks while collaborating with diverse stakeholders.

The role requires deep ServiceNow experience, strong ITIL knowledge, and English fluency. Based in Poland, the position involves guiding complex projects and driving effective service strategies.

Qualifications

Minimum 5 years in ServiceNow implementations.
At least 2 years in a ServiceNow Architect role.
Strong understanding of ServiceNow platform architecture and products.
Fluency in English (written and spoken).
Poland residency required.

Responsibilities

Design and implement ServiceNow solutions across ITSM, ITOM, ITAM, HRSD, SecOps and SPM.
Support creation of technical offers and project estimations.
Define optimal architectural and technological solutions.
Identify, predict and report technical risks in projects.
Prepare documentation and integration specifications and facilitate stakeholder collaboration.

Skills

ServiceNow Architecture

ITSM

ITOM

ITAM

HRSD

SecOps

SPM

Consulting

ITIL

English fluency

Stakeholder communication

Polish residency

ServiceNow Platform

Tools

ServiceNow

Job description

Join the Sii ServiceNow Competency Center and become part of a team delivering solutions for clients across Europe and the United States. We focus on enhancing customer platforms, optimizing and digitizing process flows, and expanding ServiceNow usage within organizations. In this role, you will contribute to designing and evolving scalable solutions across multiple modules such as ITSM, ITOM, ITAM, HRSD, SecOps, and SPM. If you enjoy working on diverse projects and shaping modern IT service management environments, this opportunity is for you.

Your tasks

Designing and implementing solutions on the ServiceNow platform tailored to client needs
Supporting the creation of technical offers and project estimations
Defining optimal technological and architectural solutions
Identifying, predicting, and reporting technical risks in projects
Preparing documentation and presentations, including functional designs, technical specifications, and integration documentation
Collaborating with stakeholders to deliver effective and scalable solutions
Supporting the definition and development of ServiceNow's service strategy

Requirements

Minimum 5 years of experience in ServiceNow implementations and at least 2 years of experience in a ServiceNow Architect role
Very good understanding of ServiceNow platform architecture and products
Proven hands-on experience with at least three different ServiceNow modules
Experience in consulting on ITSM tools implementation
Knowledge of other ITSM/BPM tools
Familiarity with project methodologies such as PMP, PRINCE2, or Agile
Strong understanding of ITIL principles
Fluency in English (written and spoken)
Strong communication skills and the ability to collaborate with both technical and non-technical stakeholders
Well-developed analytical, interpersonal, and presentation skills
Residing in Poland required

Nice to have

ServiceNow certifications, such as ServiceNow Certified Master Architect or ServiceNow Certified Technical Architect

Job no. JOB-XYREP

Sii ensures that all hiring decisions are made solely on the basis of qualifications and competence. We are committed to equal and fair treatment of all, regardless of legally protected characteristics. At Sii, we promote a diverse and inclusive work environment, in full compliance with applicable anti-discrimination laws.

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