ServiceNow Analyst — Drive ITSM/ITOM Solutions in Agile

Sii Poland; Bydgoszcz; On-site; PLN 180,000 - 240,000; Full time

Job summary

A leading technology services provider in Bydgoszcz is seeking a ServiceNow Analyst to enhance customer platforms and optimize process flows. The ideal candidate has over 3 years experience with ServiceNow and is fluent in Polish and English. Responsibilities include conducting business analysis, designing solutions, and managing documentation. Join a company known for its supportive management and strong financial stability.

Benefits

Great Place to Work

Medical care

Profit sharing

Open management team

Qualifications

• Minimum 3 years of experience with the ServiceNow platform.
• Previous experience as a Business Analyst.
• Fluency in Polish and English required.
• Residing in Poland required.

Responsibilities

• Conduct business analysis to understand customers' expectations.
• Translate user requirements into development specifications.
• Design solutions aligning with stakeholders' requirements.

Skills

Business analysis

Problem-solving

Communication

Collaboration

Education

ServiceNow Certified System Administrator

Tools

JavaScript

REST API

BPMN

Job description

A leading technology services provider in Bydgoszcz is seeking a ServiceNow Analyst to enhance customer platforms and optimize process flows. The ideal candidate has over 3 years experience with ServiceNow and is fluent in Polish and English. Responsibilities include conducting business analysis, designing solutions, and managing documentation. Join a company known for its supportive management and strong financial stability.