Service Administration Specialist — Hybrid & Flexible Hours

Mettler-Toledo International Inc.; Warszawa; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

A global precision instruments company in Warsaw is seeking a Backoffice Position within Service Administration. The role involves processing service orders, managing customer data, and ensuring accurate billing and archiving. Ideal candidates will have 2-3 years of related experience and strong language skills in English, Spanish, and Polish. This position offers a hybrid work model and various employee benefits including medical care and training opportunities.

Benefits

Contract of employment

Annual reward

Flexible working hours

Hybrid work model

Medical care with basic dental package

Life insurance

Sports card

Language courses

Vast training offer

Discounts for meals

Qualifications

• 2-3 years' professional experience in similar positions.
• Ability to process service orders and manage customer data.
• Experience in managing service contracts and processing complaints.

Responsibilities

• Process service orders and control quality of reports.
• Invoice services and ensure timely billing.
• Update customer data in the system as needed.
• Manage service contracts and customer complaints.
• Archive relevant documents electronically.

Skills

Very good knowledge of English (min B2 level)

Good knowledge of Spanish (min B2 level)

Good knowledge of Polish (min B2 level)

Well-developed MS Office skills

Quick perception

Excellent attention to detail

Focus on time frames

Knowledge of French

Job description

A global precision instruments company in Warsaw is seeking a Backoffice Position within Service Administration. The role involves processing service orders, managing customer data, and ensuring accurate billing and archiving. Ideal candidates will have 2-3 years of related experience and strong language skills in English, Spanish, and Polish. This position offers a hybrid work model and various employee benefits including medical care and training opportunities.