Senior Team Lead, Order-to-Cash & Master Data EU

Ascensia Diabetes Care; Warszawa; Hybrid; PLN 179,000 - 234,000; Full time

Benefits offered by this job

Hybrid work model

Home office setup allowance

Lunch card 320 PLN

Annual performance-based bonus

Life insurance

PPE pension plan

LinkedIn Learning access

EmpikGO access

Job summary

Ascensia Diabetes Care in Warsaw seeks a Senior Team Lead, Customer Order Services & Master Data Management EU to lead European Customer Order Services and MDM teams, with many team members based in Warsaw.

You will drive operational excellence, data quality, and continuous improvement initiatives while partnering with the Global Head of Supply Chain Operations to deliver strategic priorities and enhance customer experience across Europe.

Qualifications

• Bachelor’s degree in Business, Supply Chain, Logistics, Finance, Data Analytics, or a related field.
• Fluent English and the ability to collaborate effectively with international stakeholders.
• 8+ years of experience in Customer Order Services, Order-to-Cash, Master Data Management, Supply Chain Operations, or a similar operational environment.
• 3+ years of experience leading and developing teams within an international or global business setting.
• Advanced analytical skills with experience delivering KPI reporting, dashboards, and data-driven business insights.
• Hands-on experience with ERP systems; knowledge of Power BI or other BI tools.
• Ability and willingness to travel across Europe on an occasional basis.

Responsibilities

• Lead, coach, and develop Customer Order Services and MDM teams to foster a high-performance, customer-focused culture.
• Support workforce planning, onboarding, capability development, workload management and operational coordination.
• Oversee day-to-day order-to-cash operations ensuring service delivery and performance targets.
• Partner with Team Leads to balance resources and drive capability building on key initiatives.
• Coordinate master data activities across customer, product, pricing, vendor, material, and finance domains.
• Promote data governance, data quality standards, and cross-functional collaboration while supporting audits and system enhancements.
• Deliver operational reporting, KPI dashboards, and data-driven insights for decision-making and reviews.
• Monitor KPIs, drive continuous improvement, automation, and digital transformation initiatives.

Skills

Fluent English

Analytical skills

Team leadership

Stakeholder collaboration

Education

Bachelor’s degree in Business or related field

Tools

ERP systems

Power BI

Job description

Ascensia Diabetes Care in Warsaw seeks a Senior Team Lead, Customer Order Services & Master Data Management EU to lead European Customer Order Services and MDM teams, with many team members based in Warsaw.

You will drive operational excellence, data quality, and continuous improvement initiatives while partnering with the Global Head of Supply Chain Operations to deliver strategic priorities and enhance customer experience across Europe.