Senior SRE (Site Reliability Engineer) – Cloud & Automation

Guidewire Software; Kraków; On-site; PLN 180,000 - 280,000; Full time

Job summary

Guidewire Software in Kraków is seeking a Site Reliability Engineer III to help ensure reliability, performance, and scalability of applications on our cloud platform. You’ll collaborate with development teams to troubleshoot issues and implement automation.

You should bring hands-on experience with cloud infrastructure, monitoring, and CI/CD in Kubernetes and AWS, plus a passion for learning and driving continuous improvement.

Qualifications

• Proven experience as an SRE or similar role focused on reliability.
• Strong problem-solving for complex systems.
• Excellent collaboration and documentation skills.
• Experience with automation, monitoring, and performance optimization.
• Commitment to uptime, scalability, and end-user experience.
• Desire to learn and grow technical skills.
• Alignment with Guidewire’s mission to protect and support others.
• Experience with cloud infrastructure and distributed systems.
• Familiarity with cloud networking and security practices.

Responsibilities

• Work with development teams to troubleshoot and resolve issues, minimizing customer impact.
• Develop and maintain automated runbooks to manage issues proactively.
• Apply engineering principles and automation to enhance our operating environments.
• Monitor and improve the reliability and performance of applications on the Guidewire Cloud Platform.
• Use your software engineering expertise to optimize systems and reduce manual toil.
• Document incidents and develop processes to prevent future occurrences.
• Stay current with industry trends, tools, and best practices in site reliability engineering.
• Foster a culture of innovation, learning, and continuous improvement.
• Participate in on-call rotations to ensure the availability and reliability of our services.

Skills

Python/Go/Java

SLI/SLOs

APM/Telemetry

Distributed systems

CI/CD

Datadog

Kubernetes

GitOps/Ansible

Cloud security

Tools

Terraform

Datadog

Job description

Guidewire Software in Kraków is seeking a Site Reliability Engineer III to help ensure reliability, performance, and scalability of applications on our cloud platform. You’ll collaborate with development teams to troubleshoot issues and implement automation.

You should bring hands-on experience with cloud infrastructure, monitoring, and CI/CD in Kubernetes and AWS, plus a passion for learning and driving continuous improvement.