Senior Solutions Architect - Enterprise Integrations

3390 Kyndryl Poland Sp. z.o.o.; Wrocław; Hybrid; PLN 180,000 - 300,000; Full time

Job summary

Kyndryl Poland Sp. z o.o.

seeks an IT Solution Architect to lead the design, integration, and evolution of our enterprise virtual assistant, delivering scalable architectures that connect Moveworks and ServiceNow with a broad SaaS ecosystem. This role translates business needs into secure architectures, guides implementation, and drives adoption of conversational AI and automation across identity, collaboration, and service management systems.

Qualifications

• Hands-on experience designing and implementing enterprise IT solutions that integrate multiple platforms and services with ServiceNow.
• Strong experience with IT service management (ITSM) platforms, including workflows, integrations, and service automation.
• Solid understanding of cloud architectures and integration patterns using Azure, AWS, or GCP.
• Experience integrating identity, access management, and collaboration platforms (e.g., Azure AD/Entra ID, Microsoft Teams).

Responsibilities

• Lead design, integration, and evolution of an enterprise virtual assistant.
• Translate business needs into secure, scalable architectures and provide technical leadership.
• Guide implementation strategies and drive adoption of conversational AI and automation.
• Collaborate with IT operations, service owners, and stakeholders on governance and roadmaps.

Skills

IT architecture

System integration

SaaS integrations

Cloud platforms (Azure/AWS/GCP)

English communication

Tools

ServiceNow

Moveworks

Expressive

Five9

Job description

Kyndryl Poland Sp. z o.o.

seeks an IT Solution Architect to lead the design, integration, and evolution of our enterprise virtual assistant, delivering scalable architectures that connect Moveworks and ServiceNow with a broad SaaS ecosystem. This role translates business needs into secure architectures, guides implementation, and drives adoption of conversational AI and automation across identity, collaboration, and service management systems.