Senior ServiceNow Engineer - IRM/GRC

EPAM Systems; Polska; Hybrid; PLN 180,000 - 280,000; Full time

Benefits offered by this job

Health insurance

Multisport

Employee Stock Purchase Plan

Career development programs

English classes

Job summary

EPAM Systems seeks a Senior ServiceNow Engineer specializing in IRM/GRC, TPRM and Privacy to drive configuration, development and platform ownership. You will support governance, risk management and audit processes while collaborating with external partners and architects.

Responsibilities include design reviews, testing, deployments and go-live support, with ongoing enhancements and integrations to optimize the ServiceNow environment.

Qualifications

• 3+ years of ServiceNow engineering/development experience.
• Background in ServiceNow IRM, Risk Management and Compliance.
• Expertise in TPRM or Privacy capabilities.
• Proficiency in configuration, scripting and integration.
• CSA is required; CAD and CIS-Risk and Compliance are a plus.

Responsibilities

• Configure and develop ServiceNow IRM/GRC, TPRM and Privacy capabilities.
• Support governance, compliance, risk management and audit-related processes.
• Participate in technical design reviews and implementation activities.
• Review technical deliverables and configurations produced by implementation partners.
• Support testing, deployment and production readiness.
• Maintain ServiceNow solutions after go-live.
• Develop platform enhancements, automations, integrations and workflows.
• Perform defect resolution, maintenance and release activities.
• Contribute to upgrades, platform optimization and continuous improvement.
• Ensure adherence to architecture, governance, security and development standards.

Skills

ServiceNow engineering

JavaScript

English proficiency (B2+)

Education

CSA (Certified System Administrator)

CAD (Certified Application Developer)

CIS-Risk and Compliance (cert)

Job description

We are seeking a Senior ServiceNow Engineer specializing in IRM/GRC, including TPRM and Privacy. This role combines technical implementation support with long-term platform ownership and operational responsibility, working under the guidance of the ServiceNow Platform Architect.ResponsibilitiesConfigure and develop ServiceNow IRM/GRC, TPRM and Privacy capabilitiesSupport governance, compliance, risk management and audit-related processesParticipate in technical design reviews and implementation activitiesReview technical deliverables and configurations produced by implementation partnersSupport testing, deployment and production readinessMaintain ServiceNow solutions after go-liveReceive and maintain technical knowledge transferProvide Level 2 and Level 3 support after deploymentDevelop platform enhancements, automations, integrations and workflowsPerform defect resolution, maintenance and release activitiesContribute to upgrades, platform optimization and continuous improvementEnsure adherence to architecture, governance, security and development standardsRequirements3+ years of ServiceNow engineering/development experienceBackground in ServiceNow IRM, Risk Management and ComplianceExpertise in TPRM or Privacy capabilitiesProficiency in configuration, scripting and integrationCapability to maintain operational ownership while collaborating with external partnersExperience across the full lifecycle from implementation through transition to operations, stabilization, enhancement delivery and ongoing supportFamiliarity with greenfield ServiceNow implementations and enterprise-scale ServiceNow environmentsStrong preference for out-of-the-box solution design and platform standardizationFlexibility to balance implementation activity with long-term platform ownership, operational support, governance and continuous improvementServiceNow Certified System Administrator (CSA) required; Certified Application Developer (CAD) and CIS-Risk and Compliance are a plusExcellent written and verbal communication skills in English (B2+ level)Nice to haveKnowledge of Privacy ManagementFamiliarity with ServiceNow Now AssistSkills in JavaScriptBackground in Application SupportWe offerWe gather like-minded people:Top tech minds driving innovation in AI, cloud and digital platform modernizationSupportive team and agile, startup-like cultureHybrid by design mode and opportunity to work remotely within PolandChance to work abroad for up to 60 days annuallyBusiness-driven relocation opportunitiesWe provide growth opportunities:Career development programsThought leadership, mentoring, soft skills and well-being programsCertification (Anthropic, Gemini, GCP, Azure, AWS)English classesWe cover it all:Stable payParticipation in the Employee Stock Purchase Plan with a 15% discountBenefits package (health insurance, multisport, shopping vouchers)Referral bonuses up to $2,000Offices featuring entertainment and relaxation zones, table tennis and football, free snacks, coffee and moreCorporate, social and well-being eventsPlease, note:Benefits listed above are available to employees onlyWe are open for working with Contractors. Terms of B2B cooperation agreements are agreed individuallyWe will reach out to selected candidates exclusivelyEPAM is global leader in AI transformation engineering and integrated consulting, serving Forbes Global 2000 companies and ambitious startups. With over thirty years of expertise in custom software, product and platform engineering, we empower our clients to become AI-Native enterprises, driving measurable value from innovation and digital investments.