Senior ServiceNow Administrator - ITSM/ITOM Expert (Remote)

Exadel open positions; Polska; Hybrid; PLN 60,000 - 85,000; Full time

Job summary

A global tech company in Poland is seeking a ServiceNow Administrator with over five years of experience to manage and optimize the ServiceNow platform. Responsibilities include troubleshooting issues, configuring ITSM and ITOM modules, and ensuring platform performance and security. The ideal candidate has strong ITIL knowledge and relevant certifications. This role offers flexible working arrangements, including in-office, hybrid, or remote options.

Benefits

International projects

In-office, hybrid, or remote flexibility

Medical healthcare

Recognition program

Ongoing learning & reimbursement

Team events & local benefits

Sports compensation

Qualifications

• 5+ years of experience administering ServiceNow in a large enterprise environment.
• Strong knowledge of ITIL processes and ServiceNow ITSM modules.
• Hands‑on experience with ITOM modules and end‑to‑end implementations.

Responsibilities

• Manage day-to-day administration of the ServiceNow platform.
• Monitor system performance and troubleshoot issues.
• Configure and implement ServiceNow ITSM & ITOM modules.

Skills

ServiceNow administration

ITIL processes

Architectural skills

Analytical skills

Education

Bachelor’s degree in computer science or related field

ServiceNow System Administrator certification

Tools

ServiceNow ITSM modules

ServiceNow ITOM modules

Job description

A global tech company in Poland is seeking a ServiceNow Administrator with over five years of experience to manage and optimize the ServiceNow platform. Responsibilities include troubleshooting issues, configuring ITSM and ITOM modules, and ensuring platform performance and security. The ideal candidate has strong ITIL knowledge and relevant certifications. This role offers flexible working arrangements, including in-office, hybrid, or remote options.