Senior Product Analyst (Laboratory Informatics)

ALGOTEQUE Innovation Hub; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Job summary

ALGOTEQUE Innovation Hub is seeking a Senior Product Analyst to enable and optimize laboratory instrument data acquisition software used by scientists across GxP and non-GxP environments.

You will bridge business stakeholders, quality teams, and technical groups to ensure configurations are validated and continuously improved, with responsibilities across analysis, onboarding, validation, and training.

Qualifications

• Experience analyzing business needs and turning them into system requirements.
• Ability to document workflows, data flows, and validation considerations.
• Experience supporting onboarding, migrations, or system implementations.
• Experience creating UAT scenarios and supporting testing activities.
• Excellent written and verbal English communication.

Responsibilities

• Act as the main liaison between business stakeholders, Quality teams, and technical teams.
• Gather, analyze, and document business requirements, use cases, workflows, and system needs.
• Support onboarding and migration activities for new and existing user groups.
• Analyze laboratory workflows and translate requirements into configuration and improvements.
• Document user roles, access requirements, data flows, integrations, and validation considerations.
• Create and maintain SOPs, system documentation, and SDLC records.
• Perform impact analysis for application releases and recommend configuration changes.
• Define testing requirements and develop regression and UAT scripts.
• Provide Tier 1 application support and coordinate issue escalation.
• Create and maintain user documentation, FAQs, training materials, and self-service resources.
• Deliver user training sessions and drive adoption of laboratory solutions.
• Ensure changes are documented to support compliance, audits, and future enhancements.

Skills

Stakeholder management

Business analysis

Oral and written communication

Documentation and SOPs

Tools

Jira

Xray/Vera

ServiceNow

Unicorn

Job description

ALGOTEQUE is an IT consultancy firm that helps startups, mid-sized and large corporations to create and deliver innovative technologies. Our team has a successful track record in designing, developing, implementing, and integrating software solutions (AI, ML, BI, Web, Automation) for Telecom, Energy, Bank, Insurance, Pharma, Automotive, Industry, e-commerce. We deliver our services both in fixed-price and time-and-materials models, helping our customers achieve their business and IT strategies.

Job Description

We are looking for a Senior Product Analyst to support the successful enablement and adoption of laboratory instrument data acquisition software used by scientists across GxP and non-GxP research environments. The role combines business analysis, product support, stakeholder management, and system lifecycle activities. You will act as a bridge between scientific users, business stakeholders, quality teams, and technical teams to ensure laboratory applications are effectively configured, validated, and continuously improved.

Responsibilities

• Act as the main point of contact between business stakeholders, Quality teams, and technical teams.
• Gather, analyze, and document business requirements, use cases, workflows, and system needs.
• Support onboarding and migration activities for new and existing user groups.
• Analyze laboratory workflows and translate business requirements into application configuration and process improvements.
• Document user roles, access requirements, data flows, integrations, and validation considerations.
• Support the creation and maintenance of SOPs, system documentation, and SDLC records.
• Perform impact analysis for application releases and recommend required configuration changes or adoption activities.
• Define testing requirements and develop regression and User Acceptance Testing (UAT) scripts.
• Provide Tier 1 application support, investigate user issues, and coordinate escalation of technical problems.
• Create and maintain user documentation, FAQs, training materials, and self-service resources.
• Deliver user training sessions and support successful adoption of laboratory solutions.
• Ensure application changes and decisions are documented to support compliance, audits, and future enhancements.

Profile / Requirements

• Experience supporting laboratory instrument data acquisition software in a pharmaceutical or life sciences R&D environment.
• Strong understanding of laboratory workflows, scientific data management, and GxP/non-GxP environments.
• Experience working with regulated systems, including knowledge of:
• - Controlled access and user roles
• - Audit trails
• - Validation processes- GxP system requirements
• Experience gathering requirements, facilitating workshops, and translating business needs into system solutions.
• Experience supporting application onboarding, migrations, or system implementations.
• Experience creating User Acceptance Testing (UAT) scenarios and supporting testing activities.
• Experience with integrations, data mapping, and coordination between business and technical teams.
• Strong written and verbal communication skills with the ability to explain technical concepts to non-technical stakeholders.
• Strong organizational skills with the ability to manage multiple priorities and stakeholder requests.
• Fluent English.

Nice To Have

• Experience with Unicorn and/or Biacore Insight software.
• Experience with laboratory informatics platforms or scientific instrument software.
• Experience with Jira, Xray/Vera, and ServiceNow.
• Experience creating training materials and delivering end-user training.
• Familiarity with Agile delivery models and digital SDLC processes.
• Experience working in global pharmaceutical R&D organizations.

AO4349