Senior Operations & Change Leader

Precision For Medicine; Warszawa; On-site; PLN 180,000 - 240,000; Full time

Job summary

Precision Medicine Group is seeking a Senior Operations Specialist to plan and manage initiatives improving the quality, efficiency, and effectiveness of study delivery to Sponsors. You will develop processes, change-management plans, standards, and operational plans for operational excellence across the business, collaborating with diverse stakeholders.

The role supports the Business & Operational Excellence group and may involve training content development and deployment of change

Qualifications

• Bachelor's degree or equivalent experience.
• 5-7 years in change management, operations support, and process improvement.
• Experience in CRO/pharmaceutical/biotechnology drug development or demonstrated competency in the key areas of the role.
• Strong drug development experience with understanding of other functions relevant to the position.

Responsibilities

• Support the vision of continuous improvement in operational excellence across activities.
• Lead the evaluation of business processes and workflows to identify opportunities for improvement or automation under direction of a supervisor.
• Participate with stakeholders in root-cause problem-solving techniques to identify core process challenges.
• Support the development of recommendations for process improvement, leveraging subject matter experts for critical input.
• Partner with cross functional leadership to prioritize improvement opportunities and support strategic initiatives.
• Lead change management initiatives and support business through a communication framework assessment of impact on roles and deploy a variety of tactics to support change management effort to ensure adoption and sustainability of process changes.
• Lead internal communication to effectively update stakeholders on progress, performance, key issues, and blockers that may impact business attainment or critical program and project completion.
• Identify operational risks and lead implementation of mitigation plans.
• Ensure or lead the documentation of business process.
• Work with leadership to establish key performance metrics and dashboards for monitoring operational performance.
• Provide insight into training and guidance to teams on new processes and how to identify improvement opportunities, building awareness on continual improvement initiatives
• Support standardized best practices and processes across the organization to ensure consistency and sustainability.
• Monitor, measure, and analyze the effectiveness of new initiatives and processes, making adjustments as needed.
• Monitor adoption of process, system and organizational changes to ensure long term and sustained adoption.
• Prepare and maintain tools and templates to support execution
• Schedule meetings, take notes, and track actions
• Travel as needed

Skills

Microsoft Office

English proficiency

ICH-GCP knowledge

Training skills

Detail-oriented

Teamwork

Education

Bachelor's degree or equivalent experience

Job description

Precision Medicine Group is seeking a Senior Operations Specialist to plan and manage initiatives improving the quality, efficiency, and effectiveness of study delivery to Sponsors. You will develop processes, change-management plans, standards, and operational plans for operational excellence across the business, collaborating with diverse stakeholders.

The role supports the Business & Operational Excellence group and may involve training content development and deployment of change