Senior Manager, Data Integration

Transcarent; Polska; Hybrid; PLN 350,000 - 550,000; Full time

Benefits offered by this job

Medical coverage

401(k) matching

Paid time off

Life Insurance

Mental Health support

Job summary

Transcarent seeks a Data Integrations Senior Manager to lead a team delivering outbound data integrations for healthcare operations. You will manage stakeholder requests, maintain a healthy backlog, and partner with data ecosystems to ensure reliable file operations and SLAs.

You will collaborate with Customer Implementation, Customer Success, and external benefit administrators and carriers, escalating when necessary, while driving process improvements and maintaining program documentation

Qualifications

• Bachelor's or Master's Degree in Business, Information Management, Computer Science Engineering related fields.
• Experience leading data integration and operations teams.

Responsibilities

• Manage a team of data integration and support engineers to deploy and maintain outbound data integrations.
• Manage backlog and prioritize requests from stakeholder groups to deliver timely results.
• Oversee relationships with data partner ecosystem and ensure SLAs are met.
• Communicate effectively between stakeholders and external partners.
• Escalate to benefit administrators, carriers and partners when needed.
• Coordinate cross-functional staff across geographies and time zones.
• Create and maintain program documentation and periodic reports.
• Identify and drive process improvements.

Skills

Leadership

Stakeholder mgmt

Agile SCRUM

Analytical thinking

Communication

Education

Bachelor's or Master's in Business or IT fields

Job description

Job Description

The Data Integrations Senoir Manager is part of the Data Integrations team, and is responsible for managing an ecosystem of data feeds required to successfully run Transcarent’s business.

A day in the life…

• Manage a team of data integration and support engineers to deploy and maintain outbound data integrations to support Transcarent’s business.
• Manage the inflow of requests from stakeholder groups, maintaining a backlog of work tickets while working to prioritize and delvier timely results.
• Manages relationships with Transcarent’s data partner ecosystem to ensure day to day file operations and maintenance activities for existing customers are performed to expecttatons and/or service level agreements.
• Ensures proper communication between Transcarent stakeholders such as Customer Implementation, Customer Success and external stakeholders such as benefit administrators, carrier and partner.
• Assist with escalations to benefit administrators, carriers and partners when needed
• Organize and work effectively with staff from cross-functional teams across the organization.
• Create & maintain program documentation such as program/project plans, functional requirements and specifications, gap and dependency analyses, briefs, and periodic reports.
• Continuously identifying and drive process improvements opportunities.
• Build strong relationships with cross-functional teams
• Conduct issue and metric tracking and reporting necessary to communicate overall program health/status
• Facilitate conflict/issue resolution at the Product and Tech organization level
• Work with multiple functional groups across geographies and time zones

What we are looking for…

• Bachelors or Master’s Degree in Business, Information Management, Computer Science Engineering related fields.
• 4+ engineering or 3+ program management experience in a high performing/growth agile data integration and operations organization.
• Experience with Project and Partner Management in Healthcare
• Experience with Date Integrations (ETL) specifically working with healthcare data typs such as benefits, claims, clinical or referral data.
• Working knowledge of agile delivery methodologies – SCRUM & KANBAN
• Strong collaboration, team building, and leadership skills with internal and external partners and stakeholders.
• Ability to work independently, prioritize requests, and deliver on accountabilities
• Ability to manage multiple projects, tasks, and priorities and to create order from ambiguity.
• Excellent communication, analytical, prioritization and communications skills
• Experience managing cross-company teams involved in cross organization initiatives.
• Demonstrated ability to work under pressure

Who we are

Transcarent is the One Place for Health and Careᵀᴹ, bringing medical, pharmacy, and point solutions together with the WayFindingᵀᴹ experience, the first and only generative AI-powered health and care platform for health consumers.

Our WayFinding experience, paired with transparent and consumer-driven pharmacy care, 2nd.MD expert medical opinions, and virtual primary care, works seamlessly with comprehensive Care Experiences – Cancer Care, Surgery Care, and Weight Health – to support people with all of their health needs, simple or serious. More than 1,700 employers and health plans rely on us to provide information, guidance, and care, empowering health consumers with more choice, an experience they love, access to higher-quality care, and lower costs for 21 million Members. For more information, visit transcarent.com , and follow us on LinkedIn .

At Transcarent, our values guide everything we do:

• People First: We prioritize our Members, clients, and each other in every decision
• Care: Every decision starts with improving health and care for our Members
• Resilience: We push boundaries and take the uncharted path to change an industry
• Results: We take ownership, solve with speed, and deliver for our people and each other
• Humble and Human: We lead with humility, bring fun to tough moments, and go further together

Total Rewards

Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity. Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options.

Our benefits and perks programs include, but are not limited to:

• Competitive medical, dental, and vision coverage
• Competitive 401(k) Plan with a generous company match
• Flexible Time Off/Paid Time Off, 13 paid holidays
• Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
• Mental Health and Wellness benefits

Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out!

Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences.

Job Snapshot

Department

Data Integration