Senior Java Developer- Azure/AWS/Kafka

Czy Jest Eldorado?; Katowice; Hybrid; PLN 240,000 - 320,000; Full time

Job summary

A leading technology firm in Katowice is seeking a Service Desk Analyst to provide IT support for customers troubleshooting technical issues related to their Digital Workplace. This role emphasizes collaboration, high-quality service, and offers a hybrid working model along with various development opportunities such as access to training and certifications. Applicants should be ready to engage with both clients and IT specialists to ensure efficient problem resolution and enhance their career growth.

Benefits

Hybrid working model

Access to training tracks with certification

Private medical care with additional packages

Relocation package

Life insurance

Qualifications

• Experience in providing IT support for technical issues.
• Ability to analyze and resolve common inquiries.
• Cooperation with IT specialists for complex issues.

Responsibilities

• Provide IT support to customers for everyday technical issues related to Digital Workplace.

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR ROLE

Provides IT support to customers regarding technical issues related to everyday usage of their Digital Workplace. In order to provide the high‑quality standard service to customers, Service Desk Analysts analyzes and resolves most common enquiries and cooperates with IT specialist team to deal with more complex issues.

WHAT YOU’LL LOVE ABOUT WORKING HERE

• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.
  
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Architects, Google) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.
  
• Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, relocation package, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Multisport.
  
• Development opportunities: substantive support from project leaders, a wide range of internal and external trainings (technical, language, leadership), certification support in various areas, mentoring and a real impact on shaping your career path, internal communities (including Agile, IoT, Digital, Security, Women@Capgemini), the opportunity to participate in conferences both as a listener and an expert.

GET TO KNOW US

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

ABOUT CAPGEMINI

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.

Apply now!