Senior IT Operations Specialist (Production Support & Release Management) Docker, Kubernetes, J[...]

DCG Poland; Województwo mazowieckie; On-site; PLN 111,600 - 167,400; Full time

Benefits offered by this job

Private medical care

Co-financing for the sports card

Constant support of dedicated consultant

Job summary

DCG Poland is looking for a Senior IT Operations Specialist to support release management and ensure operational stability. The role involves troubleshooting production issues, collaborating across teams, and implementing CI/CD processes. Ideal candidates have at least 5 years in IT Operations, experience with Docker, Kubernetes, SQL, and strong problem-solving skills. The position offers a comprehensive benefits package including private medical care and co-financing for a sports card.

Qualifications

• 5+ years of experience in IT Operations, Production Support, DevOps, or Site Reliability-related roles.
• Hands-on experience with Docker and Kubernetes.
• Experience supporting CI/CD processes using Jenkins.
• Knowledge of version control platforms such as GitHub or Bitbucket.
• Experience working with Kafka in distributed environments.
• Good understanding of SQL and troubleshooting data-related issues.
• Knowledge of microservices architecture and distributed systems support.
• Experience with authentication and authorization technologies (LDAP, Kerberos, JWT).
• Understanding of cryptographic tools and certificate handling (OpenSSL, keytool).
• Knowledge of secure communication protocols, including HTTPS.
• Hands-on experience with logging and observability tools, including Splunk.
• Experience with monitoring and alerting tools such as Prometheus, InfluxDB, and Grafana.
• Strong analytical and troubleshooting skills, particularly in incident and problem management.
• Good interpersonal and communication skills, with the ability to work effectively across teams.
• Fluency in English (both written and spoken).

Responsibilities

• Support Release Management processes and software deployments to production environments.
• Monitor, investigate, troubleshoot and resolve issues in production systems.
• Act as L2 support for incident handling, ensuring timely resolution and escalation when needed.
• Perform incident management, root cause analysis and contribute to preventive improvements.
• Support operational stability, system reliability and service availability across distributed platforms.
• Collaborate with development, infrastructure and support teams to improve production readiness and operational excellence.
• Contribute to monitoring, alerting and observability practices to proactively identify risks and performance issues.
• Support secure communication and authentication mechanisms across systems and services.

Skills

IT Operations experience

Docker

Kubernetes

CI/CD processes with Jenkins

GitHub or Bitbucket

Kafka

SQL

microservices architecture

LDAP, Kerberos, JWT

OpenSSL, keytool

HTTPS

Splunk

Prometheus

InfluxDB

Grafana

analytical and troubleshooting skills

communication skills

Job description

Senior IT Operations Specialist (Production Support & Release Management)

Responsibilities

• Support Release Management processes and software deployments to production environments
• Monitor, investigate, troubleshoot and resolve issues in production systems
• Act as L2 support for incident handling, ensuring timely resolution and escalation when needed
• Perform incident management, root cause analysis and contribute to preventive improvements
• Support operational stability, system reliability and service availability across distributed platforms
• Collaborate with development, infrastructure and support teams to improve production readiness and operational excellence
• Contribute to monitoring, alerting and observability practices to proactively identify risks and performance issues
• Support secure communication and authentication mechanisms across systems and services

Requirements

• 5+ years of experience in IT Operations, Production Support, DevOps or Site Reliability-related roles
• Hands‑on experience with Docker and Kubernetes
• Experience supporting CI/CD processes using Jenkins
• Knowledge of version control platforms such as GitHub or Bitbucket
• Experience working with Kafka in distributed environments
• Good understanding of SQL and troubleshooting data‑related issues
• Knowledge of microservices architecture and distributed systems support
• Experience with authentication and authorization technologies (LDAP, Kerberos, JWT)
• Understanding of cryptographic tools and certificate handling (OpenSSL, keytool)
• Knowledge of secure communication protocols, including HTTPS
• Hands‑on experience with logging and observability tools, including Splunk
• Experience with monitoring and alerting tools such as Prometheus, InfluxDB and Grafana
• Strong analytical and troubleshooting skills, particularly in incident and problem management
• Good interpersonal and communication skills, with ability to work effectively across teams
• Fluency in English (both written and spoken)

Nice to Have

• Experience with PostgreSQL administration or support
• Familiarity with enterprise‑grade production environments in regulated or large‑scale organizations
• Exposure to release automation and operational process improvements

Offer

• Private medical care
• Co‑financing for the sports card
• Constant support of dedicated consultant