Senior IT Operations Specialist (Production Support & Release Management) Docker, Kubernetes, J[...]

Diverse CG Sp. z o.o. Sp.k.; Województwo mazowieckie; Presencial; PLN 100.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private medical care

Co-financing for sports card

Constant support of dedicated consultant

Descripción de la vacante

Diverse CG Sp. z o.o. Sp.k. in Poland is seeking a Senior IT Operations Specialist focused on production support and release management. The ideal candidate will have over 5 years of experience in IT Operations, strong skills in Docker, Kubernetes, and CI/CD processes, as well as a solid understanding of SQL and distributed systems. This role involves monitoring and troubleshooting production issues, supporting operational stability, and collaborating cross-functionally. Benefits include private medical care and sports card co-financing.

Formación

• 5+ years of experience in IT Operations, Production Support, DevOps or Site Reliability-related roles.
• Hands-on experience with Docker and Kubernetes.
• Experience supporting CI/CD processes using Jenkins.
• Knowledge of version control platforms such as GitHub or Bitbucket.
• Experience working with Kafka in distributed environments.
• Good understanding of SQL and troubleshooting data-related issues.
• Knowledge of microservices architecture and distributed systems support.
• Hands-on experience with logging and observability tools, including Splunk.
• Experience with monitoring and alerting tools such as Prometheus, InfluxDB and Grafana.
• Strong analytical and troubleshooting skills, particularly in incident and problem management.
• Good interpersonal and communication skills, with ability to work effectively across teams.
• Fluency in English (both written and spoken).

Responsabilidades

• Support Release Management processes and software deployments to production environments.
• Monitor, investigate, troubleshoot and resolve issues in production systems.
• Act as L2 support for incident handling, ensuring timely resolution and escalation when needed.
• Perform incident management, root cause analysis and contribute to preventive improvements.
• Support operational stability, system reliability and service availability across distributed platforms.
• Collaborate with development, infrastructure and support teams to improve production readiness and operational excellence.

Conocimientos

IT Operations

Production Support

DevOps

Site Reliability

Docker

Kubernetes

CI/CD processes

Jenkins

GitHub

Bitbucket

Kafka

SQL

microservices architecture

LDAP

Kerberos

JWT

OpenSSL

keytool

HTTPS

Splunk

Prometheus

InfluxDB

Grafana

analytical skills

communication skills

Descripción del empleo

Senior IT Operations Specialist (Production Support & Release Management)

Responsibilities

• Support Release Management processes and software deployments to production environments
• Monitor, investigate, troubleshoot and resolve issues in production systems
• Act as L2 support for incident handling, ensuring timely resolution and escalation when needed
• Perform incident management, root cause analysis and contribute to preventive improvements
• Support operational stability, system reliability and service availability across distributed platforms
• Collaborate with development, infrastructure and support teams to improve production readiness and operational excellence
• Contribute to monitoring, alerting and observability practices to proactively identify risks and performance issues
• Support secure communication and authentication mechanisms across systems and services

Requirements

• 5+ years of experience in IT Operations, Production Support, DevOps or Site Reliability-related roles
• Hands‑on experience with Docker and Kubernetes
• Experience supporting CI/CD processes using Jenkins
• Knowledge of version control platforms such as GitHub or Bitbucket
• Experience working with Kafka in distributed environments
• Good understanding of SQL and troubleshooting data‑related issues
• Knowledge of microservices architecture and distributed systems support
• Experience with authentication and authorization technologies (LDAP, Kerberos, JWT)
• Understanding of cryptographic tools and certificate handling (OpenSSL, keytool)
• Knowledge of secure communication protocols, including HTTPS
• Hands‑on experience with logging and observability tools, including Splunk
• Experience with monitoring and alerting tools such as Prometheus, InfluxDB and Grafana
• Strong analytical and troubleshooting skills, particularly in incident and problem management
• Good interpersonal and communication skills, with ability to work effectively across teams
• Fluency in English (both written and spoken)

Nice to Have

• Experience with PostgreSQL administration or support
• Familiarity with enterprise‑grade production environments in regulated or large‑scale organizations
• Exposure to release automation and operational process improvements

Offer

• Private medical care
• Co‑financing for the sports card
• Constant support of dedicated consultant