Senior Infrastructure Engineer

Sopra Steria; Katowice; On-site; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Luxmed

Medicover Sport

Worksmile

educational platforms

languages learning platform

referral bonus

copyrights

life insurance

certifications (paid) by company

conferences

Tech Lunches

Communities (PM, Architecture,Security

AI and Cloud

local kindergarten

free parking

fruits

workation

Job summary

Sopra Steria Polska in Katowice is seeking a Senior Infrastructure Engineer to join a team serving a French client. You will design, implement and maintain automation workflows and support TrueSight BladeLogic and Maestro-based automation.

The role requires seniority, English at least B2, willingness to travel occasionally, and collaboration with cross-functional teams.

Qualifications

• Senior-level experience in infrastructure automation and support.
• Hands-on experience with Maestro (connectors and workflows).
• Experience with TrueSight Server Automation (BladeLogic) (N1 support, agents, TOC).
• Knowledge of server infrastructure automation.
• Experience in user support and continuous improvement initiatives.
• Ability to create and maintain operational documentation.
• Strong troubleshooting and problem-solving skills.
• Strong communication skills to collaborate with cross-functional teams.
• Proactive and detail-oriented.
• Very good command of English (min. B2) – daily communication with the client.
• Willing to travel abroad occasionally and regular visits in Katowice office.

Responsibilities

• Design, configure and maintain Maestro connectors and workflows to support infrastructure automation processes.
• Provide operational support for TrueSight Server Automation platform, including Level 1 support, agent management and TOC-related activities.
• Implement and maintain server infrastructure automation solutions.
• Support users in resolving technical issues related to automation and infrastructure services.
• Analyze recurring issues and contribute to continuous improvement initiatives to enhance operational efficiency and service quality.
• Create, maintain and update operational documentation and technical procedures.
• Ensure the proper functioning and reliability of automation tools and infrastructure platforms.
• Collaborate with internal teams to support infrastructure operations and automation initiatives.

Skills

Senior infra automation

Maestro

TrueSight (BladeLogic)

Server automation

User support

Documentation

Troubleshooting

English (B2)

Cross-functional collaboration

Travel willingness

Tools

Maestro

TrueSight BladeLogic

Job description

Sopra Steria is one of the largest players in the tech industry in Europe, known for its consulting, digital services and software development. We operate in nearly 30 countries in the world, hiring more than 55,000 employees.
The Polish branch, as the Global Delivery Center, operates in Katowice since 2007 and has been growing ever since. Currently, our team consists of around 1,000 specialists.

Within the Digital Platform Services department, our teams specialize in areas such as cloud, operating systems, virtualization, databases, backup or storage, as well as networking and security. We also have 1st line support consultants who speak French and English, but also Italian, Spanish, Portuguese and German.

The Application Services department is responsible for areas such as software development, data engineering, testing services, CRM, ITSM and ERP platform integrations, as well as application management for customers in Scandinavia, Benelux, France, Germany, Switzerland and the UK.

Job Description

We are looking for Senior Infrastructure Engineer to join Sopra Steria Polska for a team that cooperates with one of our French clients.

Note that we can only offer cooperation to people who are located in Poland and are willing to commute to our office in Katowice, Poland.

Responsibilities

• Design, configure and maintain Maestro connectors and workflows to support infrastructure automation processes.
• Provide operational support for the TrueSight Server Automation (BMC BladeLogic) platform, including Level 1 support, agent management and TOC-related activities.
• Implement and maintain server infrastructure automation solutions.
• Support users in resolving technical issues related to automation and infrastructure services.
• Analyze recurring issues and contribute to continuous improvement initiatives to enhance operational efficiency and service quality.
• Create, maintain and update operational documentation and technical procedures.
• Ensure the proper functioning and reliability of automation tools and infrastructure platforms.
• Collaborate with internal teams to support infrastructure operations and automation initiatives.

Qualifications

Must Have Requirements

• Senior-level experience in infrastructure automation and support.
• Hands‑on experience with Maestro (connectors and workflows).
• Experience with TrueSight Server Automation (BMC BladeLogic) (N1 support, agents, TOC).
• Knowledge of server infrastructure automation.
• Experience in user support and continuous improvement initiatives.
• Ability to create and maintain operational documentation.
• Strong troubleshooting and problem‑solving skills.
• Strong communication skills to collaborate with cross‑functional teams.
• Proactive and detail‑oriented.
• Ability to document processes and share knowledge effectively.
• Very good command of English (min. B2) – daily communication with the client.
• Being open to occasional business trips abroad and regular visits in our office in Katowice.

Nice to Have

• Fluent French: B2/C1.
• TrueSight (BMC BladeLogic) certification (or equivalent).
• Experience working in enterprise infrastructure environments.

Additional Information

- BENEFITS (UoP): Luxmed, Medicover Sport, Worksmile, educational platforms, languages learning platform, referral bonus, copyrights, life insurance, certifications (paid by the company), conferences, Tech Lunches, possibility to join our Communities (Project Management, Architecture, Security, Process Management, Leadership, AI and Cloud), local kindergarten.

ADDITION: free parking, fresh fruits, workation.

In case of questions, please contact the HR team.

The recruitment process for this position consists of three stages:

• a short phone call with a recruiter (30 min max)
• one‑hour long interview on Teams (with both general and technical questions)

All information about salary range and its additional components will be provided during the 1st stage of recruitment process.

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.