Senior Information Developer: UX Docs & Technical Writing

Eleks; Kraków; On-site; PLN 120,000 - 180,000; Full time

Job summary

ELEKS Information Development Office in Poland is seeking a Senior Information Developer to join our team in Kraków. You will craft user guides, installation manuals, release notes, and interface documentation for a large healthcare insurance portal, ensuring clarity, accuracy and consistency.

You will collaborate with Subject Matter Experts, set up documentation processes, develop templates, and mentor junior staff, applying Microsoft, Apple and Chicago style guidelines and a strong English

Qualifications

• 3+ years of relevant work experience
• Understanding the software documentation specifics
• Deep knowledge of software terminology
• Knowledge of technical documentation development methodology (DDLC) and its interdependence with SDLC
• Experience in setting up documentation processes
• Proven experience in updating documentation according to the existing templates
• Solid experience in creating documentation and templates (if needed) from scratch
• Proven experience in UX writing
• Advanced level of English

Responsibilities

• Understand the product requirements and identify the requirements for the publications to be developed with minor supervision of senior staff
• Identify client’s writing style and write technical documentation that conforms to publication standards (Microsoft, Apple, Chicago) with minor supervision of senior staff
• Estimate documentation development efforts and agree task deadlines with Project Manager or Head of IDO
• Communicate the status of documentation tasks in progress to ensure timely delivery
• Interview subject matter experts to obtain ongoing details on the projects
• Create documentation templates for various document outputs
• Write and edit interface and procedural documentation including user guides, installation guides, quick-reference guides, release notes, system configuration guides, and help systems
• Take active (or passive) part in competence development events of IDO
• Take part in coaching and mentoring of the junior staff
• Close cooperation with a customer
• Challenging tasks
• Competence development
• Team of professionals
• Dynamic environment with a low level of bureaucracy

Skills

Documentation development

UX writing

English proficiency

SDLC knowledge

Templates creation

Technical documentation standards

Job description

ELEKS Information Development Office in Poland is seeking a Senior Information Developer to join our team in Kraków. You will craft user guides, installation manuals, release notes, and interface documentation for a large healthcare insurance portal, ensuring clarity, accuracy and consistency.

You will collaborate with Subject Matter Experts, set up documentation processes, develop templates, and mentor junior staff, applying Microsoft, Apple and Chicago style guidelines and a strong English