Senior Customer Quality Engineer - Automotive (PPAP/IATF)

Umicore AG & Co. KG; Województwo opolskie; On-site; PLN 120,000 - 180,000; Full time

Job summary

Umicore AG & Co. KG is seeking a Quality Engineer - Customer Quality to manage customer quality requirements and drive supplier and process improvements in Nysa, Poland.

You will coordinate PPAP activities, lead issue resolution with cross-functional teams, and support ISO 9001 and IATF 16949 audits while ensuring robust QMS documentation. The role requires strong English skills, a technical degree, and at least 7 years in quality, with 5+ years in Customer Quality Assurance in automotive

Qualifications

• Higher education in a technical or chemical field is required.
• Strong knowledge of quality tools and standards (PPAP, MSA, SPC, 8D, FMEA).
• Excellent command of English, both written and spoken.

Responsibilities

• Manage customer quality requirements, requests and complaints.
• Coordinate product qualification processes, including PPAP and qualification after changes.
• Lead meetings on customer quality issues and coordinate corrective actions.
• Monitor quality KPIs, complaints and defect rates.
• Support audits (ISO 9001 and IATF 16949) and update QMS documentation.
• Cross-functional collaboration on new products and changes.

Skills

Quality governance

PPAP

MS Office

English proficiency

Analytical thinking

Teamwork

IATF 16949

Driving license B

Audit experience

Problem solving

Education

Higher education (technical/chemical)

Job description

Umicore AG & Co. KG is seeking a Quality Engineer - Customer Quality to manage customer quality requirements and drive supplier and process improvements in Nysa, Poland.

You will coordinate PPAP activities, lead issue resolution with cross-functional teams, and support ISO 9001 and IATF 16949 audits while ensuring robust QMS documentation. The role requires strong English skills, a technical degree, and at least 7 years in quality, with 5+ years in Customer Quality Assurance in automotive