Senior Cloud Migration Support Engineer - Remote

Atlassian; Remote; PLN 170,000 - 298,000; Full time

Job summary

A leading software company is seeking a Technical Support Specialist to assist customers in migrating Atlassian products from on-premise to the cloud. This remote position in Poland requires expertise in technical customer support, database management, and scripting. Candidates should have strong collaboration skills and be able to troubleshoot effectively. The role offers a competitive package and flexibility to work from home.

Benefits

Health and wellbeing resources

Paid volunteer days

Engagement with the local community

Qualifications

• Proven track record in technical customer support for large enterprises.
• Experience with database management and advanced SQL.
• Ability to automate tasks using scripting languages.

Responsibilities

• Work with customers to migrate Atlassian products to Cloud.
• Provide updates to customers during migration calls.
• Engage with support teams and contribute to knowledge articles.

Skills

Technical customer support expertise

Advanced SQL skills

Scripting and automation (Python, Bash/Shell)

Identity and Access Management (IAM)

Systems Integration & Observability hands-on experience

Collaboration and teamwork

Networking fundamentals

Troubleshooting and learning new technologies

Job description

A leading software company is seeking a Technical Support Specialist to assist customers in migrating Atlassian products from on-premise to the cloud. This remote position in Poland requires expertise in technical customer support, database management, and scripting. Candidates should have strong collaboration skills and be able to troubleshoot effectively. The role offers a competitive package and flexibility to work from home.