Senior Client Cash Management Associate

OANDA Poland sp. z o.o.

Kraków

Hybrid

PLN 60,000 - 90,000

Full time

5 days ago

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Job summary

OANDA Global Corporation is hiring a Senior Client Cash Management Associate to join our Funding Team in Kraków. You will handle client deposits, withdrawals, and multi-currency transactions within a 24-hour SLA while ensuring strict compliance.

You will perform daily reconciliations, resolve delays, work with regulators, banks, and auditors, and train new team members on Salesforce and cash management systems.

Qualifications

Min. 3 year of previous experience in Finance (AP/AR), Client Experience or Transaction Processing area.
Fluent English.
Good communication and analytical skills.
Willingness to make methods and processes productive and efficient; ability to monitor business news, industry changes, market situations - and apply existing knowledge to make the right decisions.
Nice to have: Flexibility - ability to work evening shifts (as additional support) in unexpected and urgent situations (APAC and US time zone).

Responsibilities

Handle Client deposits, withdrawals, and multi-currency transactions within a 24-hour SLA while ensuring strict compliance.
Perform daily reconciliations of bank statements, payment processors, and internal ledgers, resolving any discrepancies.
Resolve complex payment delays for clients and collaborate with internal teams, banks, auditors, and regulators as needed.
Closely work with regulators, banks and auditors on as-needed basis.
Act as a Salesforce and cash management system expert, training and onboarding new team members.
Identify operational bottlenecks and participate in strategic projects to optimize global payment workflows.
Take part in additional projects to support the global strategic goals of the organization and the Client Cash Management Team.

Skills

Finance experience

Fluent English

Communication skills

Analytical skills

Evening shift flexibility

Job description

Fancy helping to shape the future of FinTech? We have always been innovators. In 1996 we were the first company to share exchange rate information, free of charge on the internet. Today, we are a world leading online trading group.

Join us to: Help build the future of online trading Be part of a culture driven by integrity and global impact Become part of an award-winning company - check out our full list of awards here

We are only as good as our people. Luckily, our people are the best. Join us!

How do we work? Our Funding Team works globally from Canada, UK, Poland and Singapore; they are ensuring that all deposit and withdrawal transactions for Client's cash accounts within their areas of responsibility are processed within 24 hours to the correct Client account for the correct amount. Additionally, each Senior Client Cash Management Associate is responsible for working collaboratively with Client Experience, Onboarding and Compliance Teams. It's a great opportunity to learn everything how we take care of our Clients and have wide further development opportunities! We work in a hybrid model - we'd love to meet you in the office 2 times a week with respect to your own commitments.

In this role, you will:

Handle Client deposits, withdrawals, and multi-currency transactions within a 24-hour SLA while ensuring strict compliance.
Perform daily reconciliations of bank statements, payment processors, and internal ledgers, resolving any discrepancies.
Resolve complex payment delays for clients and collaborate with internal teams, banks, auditors, and regulators as needed.
Closely work with regulators, banks and auditors on as-needed basis.
Act as a Salesforce and cash management system expert, training and onboarding new team members.
Identify operational bottlenecks and participate in strategic projects to optimize global payment workflows.
Take part in additional projects to support the global strategic goals of the organization and the Client Cash Management Team.

What skillset do you need to be successful in this role?

Min. 3 year of previous experience in Finance (AP/AR), Client Experience or Transaction Processing area but impact matters more than years.
Fluent English.
Good communication and analytical skills.
Willingness to make methods and processes productive and efficient; ability to monitor business news, industry changes, market situations - and apply existing knowledge to make the right decisions.
Nice to have: Flexibility - ability to work evening shifts (as additional support) in unexpected and urgent situations (APAC and US time zone).

We are committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate.

We provide an inclusive and accessible environment for everyone.

OANDA Global Corporation is a diverse and global team with offices around the world. We value the unique skills and experiences each individual brings to OANDA. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.

OANDA aims to transform all aspects of how the world interacts with currencies, whether that be trading or utilizing currency data and information. We'll do this our way - connecting and collaborating with the best and most innovative to grow quickly and globally. We strive to do more than just our jobs, focus our actions on collective goals and dare to seek out innovation and creativity. All this to continue our obsession with providing the best experience for our customers. Innovation has been at the heart of everything we do! From our roots in 1997 providing free currency exchange information over the internet to launching an award-winning global trading business. We work together to drive the future of currency data solutions and trading technology. Our customers can invest in around 200 financial instruments including currencies, shares (over 1300) and commodities leveraging intelligent support and the newest technologies. What is more, we are now offering a batch of popular cryptocurrencies in the US! - OANDA is now a major global player. We are proud to be recognized!

Awards