Senior CIAM Business Analyst - Hybrid, Impactful Solutions

Euroclear; Kraków; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

International environment

Hybrid working model

Job summary

Euroclear Kraków is seeking a hands-on Business Analyst to bridge IT and business units within CIAM (onboarding, authentication, authorization, lifecycle). You will translate business needs into clear requirements and support the delivery of secure, scalable identity solutions.

You'll collaborate with program delivery leads, facilitate workshops, define acceptance criteria, and help drive continuous improvement across squads in a hybrid work setting.

Responsibilities

• Works closely with the program delivery lead and contributes to the IT program transversal team
• Acts as a transversal Business Analyst across CIAM streams (onboarding, authentication, authorization, lifecycle)
• Bridges business, security, architecture, and engineering teams through clear and actionable requirements
• Supports program and strategy execution by refining epics, features, and user stories aligned with CIAM roadmap priorities
• Promotes consistency in BA practices, templates, and ways of working across squads
• Analyzes identity journeys (internal and external users) and identifies opportunities for simplification
• Ensures traceability from requirements through delivery, testing, and value realization
• Contributes to backlog management, prioritization, and dependency mapping
• Facilitates workshops with stakeholders across product, operations, and security teams
• Defines acceptance criteria and supports UAT to ensure outcomes align with business intent and program delivery goals
• Contributes to change adoption by monitoring feedback and supporting continuous improvement of CIAM capabilities
• Supports cross-team alignment, risk identification, and mitigation at program level
• Produces concise, executive-ready materials for governance (e.g., status updates, risks, decisions)
• Contributes actively to the Tribe BA Community of Practice, supporting continuous improvement in ways of working to enhance delivery effectiveness and consistency across teams

Job description

Euroclear Kraków is seeking a hands-on Business Analyst to bridge IT and business units within CIAM (onboarding, authentication, authorization, lifecycle). You will translate business needs into clear requirements and support the delivery of secure, scalable identity solutions.

You'll collaborate with program delivery leads, facilitate workshops, define acceptance criteria, and help drive continuous improvement across squads in a hybrid work setting.