Senior Quality Assurance Analyst

Worldline; Warszawa; On-site; PLN 110,000 - 160,000; Full time

Benefits offered by this job

Private medical & life insurance

MyBenefit Platform

Holiday allowance

Public transportation allowance

Meal allowance

Annual bonus

Job summary

Worldline is seeking a Quality Assurance Senior Analyst to oversee AML/KYC processes within Risk Operations. The role focuses on managing QA activities, conducting quality checks, and ensuring consistent risk assessments across all customers.

It may involve staff training on procedures and adherence to work instructions. Ideal candidates have strong analytical skills, at least 4 years in AML/KYC, and fluency in English and Polish.

Qualifications

• Strong analytical and problem-solving abilities are required.
• Experience with AML/KYC regulatory contexts is essential.
• Fluent English and Polish language skills are expected.
• Knowledge of Financial Services regulations is advantageous.
• Experience in QA or quality assurance related roles is preferred.

Responsibilities

• Ensure consistency and adequacy through the quality assurance framework.
• Manage the Quality Assurance process and perform quality checks across risk processes.
• Report findings and propose improvements to stakeholders.
• Document control implementations and data collection for audits.
• Create professional internal documentation for processes.
• Collaborate with GFCC, audit, and operational teams to improve quality.

Skills

Analytical skills

Problem-solving

English proficiency

Polish proficiency

Job description

Who We Are

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

Who We Are

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The opportunity

The main objective for a Quality Assurance Senior Analyst is to ensure that KYC and AML processes within Risk Operations are performed in accordance with policies, procedures, and work instructions. The role involves managing the Quality Assurance process, performing quality checks, ensuring that quality, consistent and fair risk assessment standards apply for all customers throughout the Risk Operations processes. The role may also involve a level of training of the staff on the procedures and work instructions applied and adhered to in the Risk Operations processes.

Day-to-day Responsibilities

• Ensure consistency and adequacy through the quality assurance framework
• Managing the Quality Assurance process, performing quality- and control checks, ensuring that quality and consistent standards apply throughout the risk processes
• Follow and report the development on key areas, report on findings and put forward suggestions on structural improvements to stakeholders
• Document implementation of controls and collection of data
• Ability to create professional documentation dedicated for internal processes
• Conducting actions related to improving quality in operational teams
• Close cooperation with multiple stakeholders such as GFCC, audit, and operational teams.

Who Are We Looking For

The role requires strong analytical and problem-solving skills and love to work with multiple stakeholders. To be successful in the role, the ability to see the big picture without losing an eye for detail comes naturally in everyday work. The work is based within a global multicultural company and the ability to be flexible helps is key to shift tasks and priorities in fast-paced environment.

• Excellent understanding of the AML regulations and all aspects of the KYC process
• Sound knowledge of relevant legislation and regulatory obligations relating to Financial Services
• Understanding of Worldline ecosystem is essential
• At least 4 years of experience of AML/KYC field
• Previous experience in a quality assurance or equivalent roles with focus on AML/KYC is preferred
• Fluent English and Polish language skills

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Private medical & life insurance
• MyBenefit Platform
• Holiday allowance
• Public transportation allowance
• Meal allowance
• Annual bonus

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers, we inform you that Worldline Financial Services (Europe) S.A., a joint-stock company, Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow-up actions (hereinafter referred to as the Regulations).