Senior Business Analyst

Team Internet; Poland; On-site; PLN 128,340 - 156,240; Full time

Benefits offered by this job

Private healthcare

Life insurance

MediCover Sport card

NAIS benefit program

6 training days per year

Training budget

Job summary

Team Internet in Kraków, Poland seeks a hands-on Senior Business Analyst to bridge business goals with data systems. You’ll own complex initiatives end-to-end, design data-driven solutions, and manage CRM governance to support sales, operations, and reporting.

You’ll build dashboards with Power BI and SQL, develop ETL/ELT pipelines, and explore automation and AI-enabled workflows. Strong English, data curiosity, and collaboration with cross-functional teams are required.

Qualifications

• 3+ years in business/BI analysis or similar roles.
• Strong Power BI, SQL, Python experience.
• Experience with CRM platforms and data pipelines.
• Ability to translate business needs into data solutions.

Responsibilities

• Design end-to-end business solutions with stakeholders.
• Own high-impact initiatives from discovery to rollout.
• Maintain CRM governance, data quality, and workflows.
• Build dashboards and reports with Power BI and SQL.
• Design and support ETL/ELT data pipelines.

Skills

Power BI

SQL

Python

CRM management

Automation

APIs

LLM agent building

Data analytics

Tools

HubSpot

Make.com

Job description

Senior Business Analyst

Department: Data & AI

Employment Type: Full Time

Location: Kraków, Poland

Compensation: zł11,500 - zł14,000 / month

Description

Voluum, the leading cloud-based ad tracking platform for affiliate marketers and performance marketers, is looking for a hands-on, self-driven Senior Business Analyst.

If you love solving complex business problems, digging into data, challenging assumptions, and turning manual processes into scalable automations - this role is for you.

You will support reporting, data processes, automation, and CRM management across the business. You'll bridge business goals and system realities, working closely with Voluum's Director - translating strategic needs into clear requirements, reliable data solutions, and automation workflows - while owning complex initiatives end-to-end and acting as CRM superadmin, maintaining CRM setup, data quality, and configurations to support sales, operations, customer success, and reporting.

As a Senior Business Analyst in the BI Team, you will:

• Design and validate end-to-end business solutions - working with stakeholders on goals, processes, and needs, and translating them into clear requirements and system-ready solutions.
• Own complex, high-impact initiatives from discovery through rollout, coordinating across teams and facilitating key decisions.
• Challenge assumptions, identify risks, and propose better ways of working.
• Act as CRM superadmin, owning day-to-day CRM maintenance, configuration, access management, data structures, workflows, and process consistency.
• Build and maintain reports and dashboards using Power BI and SQL, writing and optimizing queries to extract, transform, and analyze data from multiple sources, ensuring accuracy and reliable KPIs.
• Design, document, and support ETL/ELT data pipelines feeding dashboards, reports, and operational workflows.
• Identify high-value automation opportunities and implement or specify solutions using Python scripts, APIs, and low-code/no-code tools.
• Spot data-quality issues, architectural bottlenecks, scalability concerns, and technical debt, and propose mitigations
• Prototype AI/LLM-powered solutions, including agents, prompts, and tool integrations, to improve productivity.
• Run documentation reviews and knowledge-sharing sessions to promote strong BI and automation practices across teams.
• Own complex and high-impact product, reporting, or automation initiatives from discovery through rollout and success measurement.

About you

• You have solid (3 years) experience as a Business Analyst, Senior Business Analyst, BI Analyst, Data Analyst, Reporting Analyst, or in a similar role.
• You are comfortable working at the intersection of business analysis, BI, data processes, CRM management and automation.
• You have strong analytical skills and can translate business goals into practical reporting, process, and system solutions.
• You have working knowledge of Power BI, including report building, data modeling, calculated measures, and KPI design.
• You have strong SQL skills and are comfortable querying, transforming, and validating data from multiple sources.
• You have experience with Python for analytics, automation, ETL, or data-processing tasks.
• You have experience with CRM platforms (preferably HubSpot) in the scope of designing CRM governance standards, data-quality rules, pipeline processes and connectivity with other 3rd party tools.
• You understand relational databases, CRM/data models, integrations, and business data flows.
• You are familiar with workflow automation tools such as Make.com or similar platforms.
• You have experience working with APIs and connecting tools or systems.
• You have experience with LLM agent building, prompt engineering, and connecting AI tools to business workflows.
• You can communicate effectively with both technical and non-technical stakeholders; You are confident in facilitating discussions, clarifying options, and helping teams reach decisions.
• You have a healthy skepticism toward undocumented assumptions, unclear requirements, and inconsistent data.
• You speak fluent English.

Nice to have:

• Familiarity with cloud platforms.

What's in it for you?

• Great team! We have been developing revolutionary tools for performance marketing since 2010. Our team consists of brilliant software engineers, UX designers, project managers, and many other talented specialists.
• Great approach to work! We promote mutual trust, professional freedom, and unconventional ways of thinking
• Great office! Right in the city center (with free parking, standing desks, game room, library and more)
• Work as you wish! Home, office or in a hybrid model
• Grow with us! We offer 6 fully compensated training days per year, personal training budget and additionally access to online training platforms
• Hang out with us! During Halloween and Christmas parties, family picnics and company trips
• Eat with us! Company monthly breakfast, fruits and vegetables at the office, and awesome coffee
• And lastly: private healthcare, life insurance, MediCover Sport card and NAIS (benefit program)

At Team Internet, we believe in equal opportunities for everyone. We value diversity and make sure all applicants get a fair chance, because we know that our collective strength and diversity makes us stronger.