Senior AI Product Manager - B2B SaaS (MarTech) - Europe
Join to apply for the Senior AI Product Manager – B2B SaaS (MarTech) – Europe role at Insider.
Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.
About Us
We are Insider, the fastest‑growing global MarTech scale‑up and the #1 AI‑native Customer Experience and Marketing platform trusted by enterprise brands worldwide. Our story began with six desks and a vision to create a single platform to bring industry‑first CX technologies and emerging channels to marketers everywhere. Today, with 1,500+ teammates across 50+ nationalities, we continue to push the boundaries of what’s possible in CX. Our architecture combines unified customer data, advanced journey orchestration, and comprehensive AI capabilities with predictive, generative, and agentic AI into a single customer engagement platform that empowers teams to activate cross‑channel engagement.
We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top‑notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1,200+ brands from high‑growth startups to Fortune 500 leaders such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino’s, and many more.
Insider was congratulated for becoming one of the only woman‑founded, women‑led B2B SaaS unicorns in the world, achieving $200 M in CARR and dominating the Multichannel Marketing space according to Gartner.
From day one, our mission has not just been to build a world‑class product company—but to create a socially progressive technology community. Through initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, we scale impact across 27+ countries in health, education, agriculture, animal rights, and women’s STEM representation.
We look for a Product Manager who wants to turn this mission into real products.
What We Offer
- Impact: Join a world‑class product team that challenges you with new ideas and delivers results to hundreds of millions of users.
- Personal Growth: Work alongside experienced PMs, receive mentorship, and participate in cross‑disciplinary training in sales, design, customer communication, and more.
- Experience: Own important responsibilities, learn from real projects, and develop key product‑management skills.
- Delight: Make tough decisions, release new features, and create innovative products that bring joy and ease to millions.
- Community: Grow with peers in a culture that values collaboration, events, and shared success.
Key Responsibilities
- Define the why, when, and what of the products that our engineering team builds, leading cross‑functional teams from ideation to launch.
- Build a product strategy that reflects Insider’s vision and articulate its business value to the team.
- Define and coordinate the release process, ensuring all activities for bringing the product to market are executed.
- Own the creative generation and prioritization of new ideas, continuously benchmark and understand market needs, customer requirements, competition, and emerging technologies.
- Define and analyze metrics that measure product performance and customer satisfaction, and suggest improvements.
- Champion a team culture that strives for passion, commitment, and responsibility in building great products.
Desired Qualifications
- 6+ years of Product Management experience, preferably in B2B SaaS.
- Bachelor’s degree from a top‑tier university, ideally in Engineering, Business Management, or a related field.
- Hands‑on experience in Agile Product Development.
- Track record of leading cross‑functional teams and delivering projects on schedule.
- Strong understanding of GenAI fundamentals (LLMs, prompt engineering, RAG, fine‑tuning, hallucinations, bias, accuracy, etc.).
- Experience with model APIs such as OpenAI, Claude, or Mistral.
- Experience building or iterating on customer journeys using low‑code/no‑code tools and drag‑and‑drop automation platforms.
- Ability to assimilate customer requirements, design appropriate solutions, and translate them into detailed product specifications.
- Capability to manage complex initiatives with limited supervision.
- Fluency in English and Turkish.
Benefits & Perks
- Keynote Sessions with industry pioneers and many events for cutting‑edge ideas.
- PM Academy led by experienced Insiders and our VP of Product sharing best practices.
- Product training sessions to keep everyone up‑to‑date on our offerings.
- Free access to resources such as Laracast, Egghead, LinkedIn Learning, Blinkist, Masterclass, and Spotify.
- Opportunity to become a shareowner through the Shareowner System for eligible Insiders.
- Inclusive private health insurance.
- Smart Work Model side benefits for food and bill expenses.
- Team activities that provide fun and bonding.
- No dress code – a fast and innovative startup environment.
We provide equal opportunity in a zero‑discrimination workplace and welcome everyone regardless of sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Seniority Level
Not Applicable
Employment Type
Full‑time
Job Function
Product Management and Marketing
Industries
Software Development
Salary & Location
Location: Europe – Senior AI Product Manager – B2B SaaS (MarTech) – Europe