Salesforce Business Analyst: Data, Dashboards & Automation

Brown-Forman Corporation; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Job summary

Brown-Forman Corporation is seeking an IT Analyst to join the European Commercial IT team. The role involves analyzing and formalizing business requirements, designing Salesforce-based solutions, and managing the implementation across regions, with UK/Italy/Spain partnerships and Global IT alignment.

The ideal candidate will configure and customize Salesforce, manage data quality, build reports and dashboards, support end-users, and ensure security.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field.
• 3-5 years of related experience with 1-2 years as a Salesforce Administrator or related role.
• Strong understanding of Salesforce platform capabilities and limitations.
• Experience in configuring and customizing Salesforce, managing users and security, and developing workflows & automation.
• Salesforce Administrator certification would be a plus.
• Understanding of business intelligence tools and concepts such as SAP BW, Tableau, BusinessObjects, or similar.
• Strong analytical and problem-solving skills.
• Excellent communication skills-both written and verbal and the ability to present complex concepts in understandable terms at all levels in the organisation.
• Methodical and rigorous; time management and organisational skills.
• Ability to work independently and in a team environment.
• Energetic and proactive attitude for learning.

Responsibilities

• Gather business requirements and translate them into technical specifications.
• Review all requests for systems enhancements to ensure the request adheres to the overall BF Business and IT strategic direction before taking action.
• Document business processes, develop and maintain system documentation and training materials.
• Configure and customize Salesforce to meet business needs.
• Manage overall project schedule and planning, ensure communication with regional & central teams, from both business and IT.
• Manage users, profiles, roles, sharing rules, and permission sets.
• Develop and maintain custom objects, fields, formula,s and validation rules.
• Create and manage workflows and automation.
• Build and maintain reports and dashboards to support business needs.
• Manage data quality with business owners and account migration efforts by performing data extracts, data uploads, and inserts.
• Collaborate with cross-functional teams (from business and IT) to ensure project success.
• Provide ongoing support to end-users.
• Stay current with Salesforce updates and best practices.

Skills

Salesforce Admin

Salesforce config

Data management

Reports & dashboards

End-user support

User management & security

Troubleshooting

Education

Bachelor's degree in Computer Science, Information Systems, or related field

Tools

Salesforce

Job description

Brown-Forman Corporation is seeking an IT Analyst to join the European Commercial IT team. The role involves analyzing and formalizing business requirements, designing Salesforce-based solutions, and managing the implementation across regions, with UK/Italy/Spain partnerships and Global IT alignment.

The ideal candidate will configure and customize Salesforce, manage data quality, build reports and dashboards, support end-users, and ensure security.