Sales Operations Specialist

Trustwave; Polska; On-site; PLN 90,000 - 150,000; Full time

Benefits offered by this job

Contract of employment

Sport card

Life insurance

Medical insurance

Lunch card

Annual bonus

EAP

PPE

Job summary

LevelBlue is seeking a Sales Operations Analyst in Poland to support a global sales team. You will ensure compliance with internal procedures, help booking/revenue targets, and enable sellers to focus on closing deals rather than paperwork.

The role requires experience with Salesforce, CRM systems, and strong communication in English, plus proficiency in Microsoft Office. This is a contract of employment with benefits and a focus on process improvement.

Qualifications

• Experience supporting sales operations or order processing.
• Familiarity with CRM systems and contract routing.
• Strong communication and problem-solving skills.

Responsibilities

• Process sales orders efficiently.
• Collaborate with finance, delivery, and legal to resolve issues.
• Assist with contract routing, recording, and execution of approved contracts.
• Maintain Salesforce data and records.
• Support analytical, reporting, and administrative tasks.

Skills

Salesforce

CRM systems

English

Excel

Communication

Education

High school diploma

University degree preferred

Tools

Microsoft Office

Outlook

Teams

Word

PowerPoint

Job description

LevelBlue reduces risk and builds lasting resilience so organizations can innovate and advance their mission with confidence. As the world’s most analyst-recognized and largest pure-play managed security services provider, LevelBlue elevates client outcomes that matter: stronger defense, faster response, and sustained business continuity. LevelBlue combines AI-powered security operations, advanced threat intelligence, and elite human expertise to provide the most comprehensive portfolio of strategic advisory, managed security, offensive security, and incident response services.

ONLY POLAND BASED - Employment Contract

Position Overview

A Sales Operations Analyst at LevelBlue serves as the frontline operational expert for our global team of sellers. As a vital member of the Global Sales team, you will collaborate with sellers throughout the sales process, ensuring compliance with internal legal, financial, and delivery procedures, and meeting booking/revenue targets. Your role is pivotal in resolving challenges and providing expertise, allowing our sellers to focus on winning deals rather than sorting through paperwork. Our high-performing team consistently earns recognition for their contributions to LevelBlue's success.

Key Responsibilities

• Process sales orders efficiently.


• Quickly solve problems while looking to improve and optimize processes and systems.


• Assist sellers with contract routing, recording, distribution, and execution of approved contracts.


• Collaborate closely with internal teams in finance, delivery, and legal to resolve issues.


• Review, validate, and document sales transactions using our global CRM system, Salesforce.com.


• Manage and maintain Salesforce data and records as needed.


• Assist with analytical, reporting, administrative, and operational tasks.

Preferred Skills

• Experience working with Salesforce.com and/or other CRM applications.


• Excellent communication skills in English (both written and verbal).


• Proficiency in Microsoft Office tools, including Outlook, Excel, Teams, Word, and PowerPoint.


• Previous experience in sales operations, business operations, financial analysis, or sales support is advantageous but not required.

Preferred Qualifications

• A curious nature – wanting to always understand "why" something happened.


• Ability to suggest actions and remedies to colleagues and supervisors when conflicts arise.


• Highly adaptable to shifting priorities.


• Ability to enforce corporate requirements while ensuring a positive experience with sellers.


• Capacity to manage a variety of tasks with minimal supervision.


• Dedication to achieving "zero defects" in work quality.


• High comfort-level with on-camera, video-conferencing tools like Microsoft Teams.


• Proven ability to manage detail-oriented tasks with exceptional quality.


• Flexibility to work during peak periods (e.g., financial period ends).


• Exceptional listening skills and the ability to empathize with sellers and team members.


• A willingness to work with flexibility and outside of standard working hours as required by the role.


• Familiarity with security or technology-related industries is preferred.


• Must be a strong “team player” able to collaborate effectively across multi-disciplinary teams.


• Proactive attitude with a willingness to take the initiative and own key tasks and objectives.


• Ability to see tasks through to conclusion with minimal supervision.

Education

A high school diploma or equivalent is required; a college or university degree is a plus.

What We Offer

• Contract of employment


• Sport card/ co-financing of vacation


• Life insurance


• Medical insurance


• Lunch card


• Annual bonus


• Employee assistance program (EAP)


• The employee pension scheme (PPE)

This role is open to candidates legally authorized to work in Poland.

LevelBlue is committed to a culture of respect, inclusion, and equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other status protected under applicable law.