Sales Excellence Coordinator

OLX; Poznań; On-site; PLN 90,000 - 150,000; Full time

Job summary

OLX in Poznań seeks an experienced Salesforce specialist to optimize sales processes, build reports and dashboards, and drive data-driven improvements across the team.

You will train colleagues, maintain data quality, and collaborate with Customer Success to tailor the system to evolving needs, proactively identifying efficiency gains.

Fluency in English (B2+) and at least 2 years of experience with users are required to ensure successful stakeholder collaboration.

Qualifications

• Minimum 2 years of experience working with users.
• Strong Salesforce knowledge—reports, dashboards, automations, integrations.
• English at least B2 level.
• Proactive attitude and curiosity to implement improvements.
• Confidence in decision-making and independence in action.
• Ability to train and support others.
• Excellent organizational skills and collaborative mindset.

Responsibilities

• Support sales teams in optimizing processes through data analysis and best practices.
• Propose and implement improvements based on data analysis and observations.
• Develop and implement sales procedures and standards.
• Conduct training and provide ongoing support to team members in using tools and processes.
• Cooperate with sales leaders and other departments to achieve business goals.
• Regularly report results, identify issues, and drive improvements.
• Identify opportunities to increase efficiency and proactively act to drive sales development.
• Manage Salesforce as the primary tool for the sales team.
• Create advanced reports and dashboards in Salesforce to monitor performance, pipeline, and leads.
• Maintain data quality and enforce data entry and update standards.
• Troubleshoot system issues and implement improvements or automations.
• Adapt Salesforce functionalities to evolving needs and integrate with other tools.
• Collaborate with Customer Success to enhance the system environment.
• Provide ongoing training and quick troubleshooting to sales team members.
• Translate Salesforce insights into actionable recommendations for the teams.
• Monitor adoption and data integrity, emphasizing reporting.

Skills

Strong Salesforce knowledge

English proficiency (B2)

Proactive attitude

Independent decision-making

Training & support

Organizational & communication skills

Tools

Salesforce

Job description

WELCOME TO OLX

We're buildingmarketplace sustainable ecosystemsthat millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters:safe,smart, andenvironmentally responsible.

We do this withcourageto innovate,commitmentto outcomes,collaborationacross 50+ nationalities and 7 markets, and a customer-ledapproach that puts real people first. Add adesire to win– and you get a culture that's ambitious, fast-moving, and built on trust.

Our brands – including AutoTrader, OLX, Otomoto, Property24, and more – are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.

Join OLX and see how far you can go.

Key Responsibilities:

• upport sales teams in optimizing processes and daily operations through data analysis and implementation of best practices
• Propose and implement improvements based on data analysis and observations from current sales processes
• Participate in developing and implementing sales procedures and standards
• Conduct training and provide ongoing support to team members in using tools and processes
• Cooperate with sales leaders and other departments to achieve business goals
• Regularly report results, identify issues, and swiftly make decisions to improve operations
• Seek new solutions, identify opportunities for increasing efficiency, and proactively take actions to drive sales development

Salesforce-Specific Responsibilities:

• Proactively manage Salesforce as the primary tool for the sales team
• Create advanced reports and dashboards in Salesforce—monitoring performance, sales pipeline, conversions, team activities, and leads
• Maintain high data quality in Salesforce, enforce data entry and update standards
• Independently troubleshoot system issues—identify data errors, handle user tickets, and implement improvements or automations
• Implement new Salesforce functionalities and adapt the system to evolving sales team needs (e.g. workflow configurations, automations, integrations with other tools)
• Work closely with Customer Success Team to further develop the system environment
• Educate and provide ongoing support to sales team members about effective Salesforce use—training sessions, instructional guides, quick troubleshooting
• Extract key insights from Salesforce data and translate them into actionable recommendations and improvements for the sales teams
• Monitor Salesforce adoption and compliance, raising awareness of the importance of data integrity and reporting.

Requirements:

• Minimum 2 years of experience working with users
• Strong Salesforce knowledge—reports, dashboards, automations, integrations
• English at a minimum B2 level
• Proactive attitude, curiosity, eagerness to find and implement continuous improvements
• Confidence in decision-making and independence in action
• Ability to train and provide support to others
• Excellent organizational skills, communicativeness, and ability to work collaboratively

Diversity, Equity and Inclusion at OLX

OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!

OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.

Grupa OLX sp. z o.o. has implemented an internal procedure for reporting violations of the law. You have the right to report a violation of the law via website or by phone using any of the phone numbers listed on this site. The verification of reports and the undertaking of follow-up actions are handled by authorized members of the ethics and compliance team. All reports will be treated with the utmost care, confidentiality and in accordance with applicable law.