One brand, many companies, and many, many people –that’susin a nutshell. Spread all over the world, we have a passion for home furnishing and aninspiring sharedvision: to create a better everyday life for the many people. This, together with our straightforward business idea, shared values, and a culture based on the spirit of togetherness, guides us in everything we do.
To offer a wide range of well-designed, functional home furnishing products at prices so low, that as many people as possible will be able to afford them. To meet the needs of our customers we have a unique business model and value chain. It includes product development, design, supply,manufactureand sales. And of course, it starts and ends with our customers.
Job specific key tasks and responsibilities
- Quality Assurance
- Evaluatepotentialnewsupplier’sproductionfacilitiesandquality systems.
- Secure implementation of specifications, product requirements, compliance to product requirements at Suppliers
- Quality audits –participateon setting of the audit plan, preparation, gapanalysisand gap closing.
- Assess production risks and strive towards stable processes.
- Informed and accountable for Supplier qualityperformance and provide feedback from a customer perspective.
- Manage Quality Compliance
- Request specific articles from PCS for spot checks.
- Conduct spot checks in DWP.
- Manage compliance deviations - agree and confirm causing party, root cause analysisinclcontainment, corrective and preventive actions.
- Act on deviations
- Handle safety alarms, investigate responsible parties, and implement corrective actions.
- Address corrective actions for various claims and quality issues.
- Undertake corrective improvement actions based on KPI analyses.
- Support PTE with corrective actions related to product adaptation.
- Supplier Development
- Continuously challenge supplier production processes and share best practices and good examples.
- Collaborate with Suppliers to create action plans (APL)
- Product Development - News, Moves, Improves
- Support PTE in the Development phase with production knowledge and Supplier input
- Work actively on product improvements to support cost out agenda
- Support suppliersfor the implementation of material agenda
- Manage implementation with support from PTE - verifying measurement systems (MSA) and production capability on CTQs.
- Manage information flow to/from IKEA and Suppliers, for example labels follow up, consumption, technical data, benchmarks.
To be successful in this role, below competences are important for you.
- Very goodknowledge of production processes and technologies
- Very goodknowledge of IKEA requirements,standardsand test methods
- Very goodat evaluate the supplier’s technical capability and Quality performance to produce the IKEA product(s)
- Good knowledge of Democratic design and customer needs and expectationsregardingfunction, customerfriendlinessand products critical to quality (CTQ)
- Good knowledge of Quality assurance set up including cost calculation and materials.
- Good knowledge of Lean production methods and tools (Root cause, FMEA, fishbone etc)
- Good knowledge IKEA documentation system (e.g. PDOC and CONNECT)
- Understanding of IKEA Strategic Landscape, IKEA Business model for growth and key processes (e.g. PDP, SDP, DPOP) and IKEA Purchasing Manual
- Understanding of relevant Category Plans and Total Cost.
We are lookingfor..
- Mature, strong leadership, challenging, demanding and fair, good coach
- Drive and energy, hungry for business
- Goals oriented, hands-on approach and make things happen
- Good in conflict handling and looking for win-win solutions (firm & adaptable)
- Embracing and enabling innovation,automationand entrepreneurship
- Able to work both with details and with a holistic view, to draw conclusion and to be decisive
- Process oriented with good analytical skills and a structured approach.
- Capability to build trust and relationships, for long- term business partnership
- Excellent communicator in English, with assertive and influencing stakeholder management
- A team player (not working alone), inclusive and open
We always recruit based on values, competence,potentialand diversity. We will first consider co-workers employed at Inter IKEA Groupimpactedby organizational changes provided competence requirements are met for the role.