RN Telehealth Clinician

New Vista Behavioral Health; Polska; Hybrid; PLN 273,000 - 371,000; Full time

Benefits offered by this job

Generous PTO

401(k) with company contribution

Tuition reimbursement up to $15,000

Life and disability coverage

Job summary

New Vista Behavioral Health is seeking a detail-oriented Registered Nurse (RN) to support telehealth operations by reviewing incoming clinical faxes, completing patient assessments, and helping ensure timely, accurate coordination of care. The role is remote/technology-enabled, requiring independent work and clear communication while applying sound clinical judgment.

Responsibilities include reviewing documentation, performing telehealth assessments, escalating urgent information, and

Qualifications

• Active, unrestricted RN license in OH state.
• Experience assessing patient needs and escalation when needed.
• Strong written and verbal communication skills.

Responsibilities

• Review incoming faxes, referrals, and records for completeness and follow-up.

Skills

Communication

Organization

Time management

Clinical assessment

Independent work

Team collaboration

EHR proficiency

Secure messaging

Education

Registered Nurse license (OH)

Tools

EHR systems

Secure communication tools

Standard computer apps

Job description

We are seeking a detail-oriented Registered Nurse (RN) to support telehealth operations by reviewing incoming clinical faxes, completing patient assessments, and helping ensure timely , accurate coordination of care. The ideal candidate is comfortable working independently in a remote or technology-enabled environment, communicates clearly, and applies sound clinical judgment when evaluating patient information.

Key Responsibilities

• Review incoming faxes, referrals, clinical records, and related documentation for completeness and appropriate follow-up .
• Complete telehealth patient assessments using established clinical protocols and documentation standards.
• Identify urgent or incomplete information and escalates concerns through the appropriate clinical channels.
• Communicate professionally with patients, caregivers, providers, and internal team members as needed.
• Document assessments, actions, and outcomes accurately and promptly in designated systems.
• Protect patient privacy and maintain confidentiality in accordance with HIPAA and organizational requirements.
• Support efficient workflow by prioritizing tasks, meeting productivity expectations, and following departmental procedures.
• Participate in training, quality-improvement activities, and team meetings as requested.

Required Qualifications

• Active, unrestricted Registered Nurse compact license in the state of OH
• Clinical nursing experience with the ability to assess patient needs and recognize when escalation is necessary.
• Strong written, verbal, and interpersonal communication skills
• Excellent organization, attention to detail, and time-management skills
• Ability to use electronic health records, secure communication tools, and standard computer applications.
• Ability to work independently while collaborating effectively with a multidisciplinary team.

Preferred Qualifications

• Previous telehealth, triage, utilization review, referral, or care-coordination experience.
• Experience reviewing clinical documentation and managing fax- or queue-based workflows.
• Experience working in a remote or high-volume healthcare environment.

This role requires reliable attendance, consistent access to a private and secure workspace if working remotely, and the ability to manage confidential information appropriately. Specific schedule, location, equipment, and productivity expectations will be discussed during the hiring process.

Why You'll Love It Here (Full-Time Benefits)

• Multiple medical plan options, Vista Wellness (physician/pharmacy), Dental, Vision
• Generous PTO and paid holidays
• 401(k) with company contribution; Life and disability coverage
• Tuition reimbursement up to $15,000 and student loan assistance programs