Risk & Change Coordinator

TSMG Holding; Kraków; On-site; PLN 60,000 - 100,000; Full time

Benefits offered by this job

Pleasant atmosphere

Global organization

Career development

State-of-the-art office Kraków

Training & development

Multisport Card

LuxMed medical healthcare

Life insurance

Cafeteria benefits

Job summary

TSMG Holding is seeking a skilled governance professional to help teams proactively identify risks, track mitigation actions, and manage change effectively in Kraków. You will contribute to structured programs, ensuring clear communication and alignment across initiatives.

In this role you will maintain the risk register, support risk reporting for internal and client stakeholders, coordinate change documentation, and monitor implementation progress while upholding governance standards and SOPs

Qualifications

• Strong organizational and multitasking abilities.
• Excellent attention to detail and accuracy in documentation.
• Solid understanding of risk and change control processes.
• Analytical mindset with the ability to interpret operational data.
• Familiarity with tools like Asana, Google Workspace, and Looker.
• Bachelor’s degree in Business, Operations, or related field.
• Exposure to frameworks such as ISO 31000, Prosci, or ITIL.
• Experience supporting field or desk-based client operations.

Responsibilities

• Maintain and update the risk register with accurate, timely data.
• Track mitigation actions and support risk reporting for internal and client stakeholders.
• Coordinate change request documentation and approvals.
• Monitor implementation progress and ensure traceability of change activities.
• Ensure adherence to governance standards and SOPs across project teams.
• Support audits and continuous improvement initiatives.

Skills

Organizational skills

Attention to detail

Risk management

Change control

Data analysis

Asana

Google Workspace

Looker

Education

Bachelor’s degree in Business, Operations, or related field

Tools

Asana

Google Workspace

Looker

Job description

Role Overview

As a key member of the operational governance function, you will play a central role in helping teams proactively identify risks, track mitigation actions, and manage change effectively. This position combines coordination, analytical insight, and clear communication—perfect for someone who excels in structured environments and enjoys bringing clarity and alignment to complex initiatives.

Key Responsibilities

• Maintain and update the risk register with accurate, timely data
• Track mitigation actions and support risk reporting for internal and client stakeholders
• Coordinate change request documentation and approvals
• Monitor implementation progress and ensure traceability of change activities
• Ensure adherence to governance standards and SOPs across project teams
• Support audits and continuous improvement initiatives

Main Qualifications

• Strong organizational and multitasking abilities
• Excellent attention to detail and accuracy in documentation
• Solid understanding of risk and change control processes
• Analytical mindset with the ability to interpret operational data
• Familiarity with tools like Asana, Google Workspace, and Looker

Preferred Qualifications

• Bachelor’s degree in Business, Operations, or related field
• Exposure to frameworks such as ISO 31000, Prosci, or ITIL
• Experience supporting field or desk-based client operations

Benefits

• Pleasant and inspiring working atmosphere
• Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
• Professional development and clear career path
• State‑of‑the‑art office facilities in a convenient location in Kraków
• Training & development opportunities
• Extensive benefits package: Multisport Card, LuxMed medical healthcare (including dental care), life insurance, cafeteria benefits

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.