Retail Account Manager | Indirect Sales | Mid

Nord Security; Warszawa; Remote; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Mentorship & growth

Extra vacation and sick days

Private health insurance (Lithuania &

Headspace, Calm, Mindletic wellbeing

In-house gyms & sport cards

Workations

Work from anywhere

Team building events

Job summary

Nord Security is seeking a Retail Account Manager to manage and grow relationships with consumer electronics retail partners, shaping pricing, promotions, and joint business growth plans. You will analyze channel performance, forecast sales, and collaborate with marketing, product, and operations to ensure successful launches and in-store/online execution.

Ideal candidates have 3+ years in retail/channel/account management, strong English communication, and a strategic mindset to nurture

Qualifications

• Minimum 3 years in retail/channel/account management with physical and digital products.
• Experience in pricing, marketing, and customer management.
• Ability to build partnership strategies and nurture long-term relationships.
• Analytical skills to forecast and provide actionable insights.
• Excellent negotiation and English communication.

Responsibilities

• Manage and develop relationships with consumer electronics retail partners
• Build and execute partnership strategies and joint business growth plans
• Contribute to pricing, promotions, and commercial offers for partners
• Analyze channel performance, forecast sales, and report on KPIs to leadership
• Collaborate cross-functionally with marketing, product, and operations teams to ensure successful product launches, promotions, and in-store/online execution
• Monitor market trends and competitor activity within consumer electronics and digital distribution
• Manage the customer portfolio: planning, invoicing, forecasting, and risk management

Skills

Retail account management

Pricing & promotions

Partnership strategy

Analytical thinking

English communication

Tools

MS Office

CRM

Salesforce

BI tools

Job description

The world's most advanced VPN, and a whole lot more.

If you're a curious problem-solver who carves their own path, join the team behind Threat Protection Pro, the NordLynx protocol, and the fastest VPN on the planet - tools that put privacy, security, and control back in people's hands.

Your impact? Helping millions take back control of their online security, privacy, and data.

We are looking for a Retail Account Manager to manage and grow relationships with our consumer electronics retail partners. You will work with both physical and digital (SaaS) products, shape pricing, drive marketing initiatives, and build long‑term partnership strategies.

Main Responsibilities

• Manage and develop relationships with consumer electronics retail partners

• Build and execute partnership strategies and joint business growth plans

• Contribute to pricing, promotions, and commercial offers for partners

• Analyze channel performance, forecast sales, and report on KPIs to leadership

• Collaborate cross‑functionally with marketing, product, and operations teams to ensure successful product launches, promotions, and in‑store/online execution

• Monitor market trends and competitor activity within consumer electronics and digital distribution

• Manage the customer portfolio: planning, invoicing, forecasting, and risk management.

Core Requirements

• Minimum 3 years of experience working with physical and digital products (retail / channel / account management)

• Experience in pricing, marketing, and customer management

• Ability to build partnership strategies and nurture long‑term relationships

• Analytical mindset: able to analyze sales data, forecast, and provide actionable insights

• Excellent negotiation and communication skills in English.

Nice To Have

• Experience with SaaS product sales or management

• Experience working with international retail chains

• Strong command of MS Office tools / CRM / BI tools / Salesforce.

What We Offer

• Sharpen your edge: training, mentorship, and room to grow - always.

• Take the time you need: extra vacation days, sick days, and time off when life calls.

• Get premium healthcare: private health insurance in Lithuania and Poland - fully covered.

• Protect your peace: enjoy free subscriptions to Calm, Headspace, and Mindletic, and our own resilience and mindfulness trainings.

• Own your fitness: in‑house gyms, sport cards, online workouts, and personal guidance - on us.

• Pack your bags for workation: experience our company‑wide trip abroad to the fullest.

• Work from anywhere: work from wherever keeps you in the zone.

• Celebrate your milestones: birthdays, weddings, and new family members - all deserve a gift.

• Parent with ease: children's summer camps and flexibility around the schedule - because parenting never pauses.

• Join the party: team building and company events people talk about for months.

• Unlock Cyber City: coffee bar, open gyms, kids' room, music room, massage chairs - our Vilnius HQ is yours to enjoy.

Kindly refer to our Privacy Notice for Recruitment Candidates for comprehensive information regarding our data handling procedures throughout recruitment processes.

We expect all candidates to provide accurate and complete information during the recruitment process. While limited use of AI tools to refine application materials is acceptable, candidates remain fully responsible for ensuring that their submissions reflect their own qualifications, skills, and experience. Any failure to do so may negatively affect participation in the recruitment process. If broader AI assistance is allowed for a particular role or stage, we'll let you know in advance.

By submitting your application, you acknowledge that it may be processed using automated tools for evaluation purposes. As part of our recruitment process, we may use an AI‑based application review tool to help assess applications based on skills and experience relevant to the role. This technology is used to support - not replace - human decision‑making, and every application is ultimately reviewed by a recruiter.

If you would like more information about how AI is used in this process or wish to exercise your rights under applicable data privacy laws, please contact us at [e-mail]. Should you prefer to opt out of the automated evaluation, please submit your application directly to [e-mail].