Renewals Leader: Drive Growth & Retention

ST6 Partners; Poland; Remote; PLN 80,000 - 100,000; Full time

Job summary

A growing SaaS company in Poland is seeking a Renewals Team Lead to lead a high-performing team focused on managing the Global Renewals Pipeline. The role involves driving team performance, optimizing processes, and ensuring customer retention. Ideal candidates will have significant experience in renewals and a strong leadership background. Responsibilities include mentoring team members, managing renewals, and utilizing CRM tools to enhance customer relationships.

Qualifications

• 4 years in renewals within a SaaS or software-driven organization.
• 3+ years of leadership experience in high-volume renewals.
• Strong written and verbal communication skills.

Responsibilities

• Lead and develop a high-performing renewals team.
• Manage high-volume renewals and customer engagement.
• Use CRM systems effectively for data analysis.

Skills

Leadership

Customer engagement strategies

CRM systems usage

Problem-solving

Communication skills

Education

BA/BS degree or equivalent experience

Tools

Salesforce

Zendesk

Zoho

Job description

A growing SaaS company in Poland is seeking a Renewals Team Lead to lead a high-performing team focused on managing the Global Renewals Pipeline. The role involves driving team performance, optimizing processes, and ensuring customer retention. Ideal candidates will have significant experience in renewals and a strong leadership background. Responsibilities include mentoring team members, managing renewals, and utilizing CRM tools to enhance customer relationships.