Remote Zoho Implementation Consultant for Process Automation

Mason & Co; Polska; Hybrid; PLN 248,000 - 332,000; Full time

Job summary

Mason & Co IT Consultancy LTD is seeking a Zoho Implementation Consultant to turn business requirements into practical, well-connected Zoho solutions for clients. This fully remote, permanent role centers on discovery through go-live, with a focus on Zoho CRM and related apps.

You will conduct workshops, map processes, configure workflows and data migrations, and collaborate with developers on integrations while delivering training and ongoing support.

Qualifications

• Practical experience implementing Zoho CRM and Zoho applications.
• Experience taking software implementations from discovery through go-live.
• Strong requirements gathering, process mapping and stakeholder communication.
• Confident configuring workflows, permissions, layouts and reports.
• Experience supporting data migration and validating migrated records.
• Able to explain technical concepts to non-technical users.
• Structured approach to testing, documentation and delivery.
• Ability to manage competing priorities in a remote environment.

Responsibilities

• Run discovery workshops to understand client objectives, processes and challenges.
• Translate requirements into process maps, solution designs and implementation plans.
• Configure Zoho CRM and other Zoho One applications, including layouts, permissions, workflows and reporting.
• Plan and support data migration, including field mapping, cleansing and validation.
• Work with developers on integrations and custom functionality where needed.
• Coordinate testing and support users through UAT.
• Deliver training, documentation and practical guidance for users.
• Support go-live, resolve implementation issues and identify improvement opportunities.
• Communicate progress, dependencies and risks clearly throughout delivery.

Skills

Zoho CRM

Zoho apps

Discovery to go-live

Requirements gathering

Process mapping

Stakeholder comms

Workflows configuration

Permissions configuration

Layouts & reports

Data migration

Data validation

Explain technical concepts

Testing & documentation

Remote work independence

Tools

Zoho Creator

Zoho Flow

Zoho Analytics

Deluge

APIs

Job description

Mason & Co IT Consultancy LTD is seeking a Zoho Implementation Consultant to turn business requirements into practical, well-connected Zoho solutions for clients. This fully remote, permanent role centers on discovery through go-live, with a focus on Zoho CRM and related apps.

You will conduct workshops, map processes, configure workflows and data migrations, and collaborate with developers on integrations while delivering training and ongoing support.