Remote VoIP Softswitch & NOC Technician

Signalmash DBA Mash Technologies Corporation; Poland; Remote; PLN 23,000 - 47,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Clear growth path

Job summary

A telecommunications provider is seeking an experienced VoIP Softswitch & NOC Technician to manage their Class 4 softswitch platform. This fully remote role involves configuring softswitches, managing interconnections, and analyzing call quality with a focus on maintaining high network performance. Ideal candidates will have 2+ years with Class 4 platforms and a strong understanding of VoIP protocols. The position offers a competitive salary and comprehensive benefits package aligned with US business hours.

Qualifications

• 2+ years hands-on experience with Class 4 softswitch platforms.
• Strong understanding of VoIP protocols like SIP and RTP.
• Experience with packet capture and analysis tools.

Responsibilities

• Configure and manage Class 4 softswitch routing including LCR optimization.
• Analyze PCAPs using Wireshark/tcpdump to diagnose issues.
• Create and manage trouble tickets coordinating with customers and vendors.

Skills

Class 4 softswitch platforms

VoIP protocols: SIP, RTP, RTCP, SDP

Packet capture/analysis (Wireshark, tcpdump)

Strong documentation habits

Ability to work independently

Tools

PeerEdge by 46 Labs

CDR analysis tools

Job description

A telecommunications provider is seeking an experienced VoIP Softswitch & NOC Technician to manage their Class 4 softswitch platform. This fully remote role involves configuring softswitches, managing interconnections, and analyzing call quality with a focus on maintaining high network performance. Ideal candidates will have 2+ years with Class 4 platforms and a strong understanding of VoIP protocols. The position offers a competitive salary and comprehensive benefits package aligned with US business hours.