Remote Textile Care Tech & Field Service Specialist

Ecolab; Petrikau; Remote; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Private medical care

Life Insurance

Stock purchase program

Lunch subsidy

Sport cards

Job summary

Ecolab Textile Care is seeking a customer-focused Technical & Service Specialist to join our team. You will be the first point of contact for industrial laundries, delivering service on dosing systems and water & energy equipment.

The role covers Poland, is fully remote with about 80% travel to sites, and involves coordinating installations, supporting maintenance, and providing expert knowhow to external suppliers.

Qualifications

• Mechanical or electrical education at high school level
• Experience in managing internal and external resources
• Strong customer service skills aligned with targets
• Excellent communication and interpersonal abilities
• Strong problem-solving and detail orientation
• Ability to work independently and in a team
• Proficiency with AutoCAD and MS Office
• Fluency in English and Polish; German a plus
• Driver's license category B
• Willingness to travel up to 80% of working time

Responsibilities

• Provide top-notch service for textile care customers
• Manage dosing systems and water & energy equipment
• Be first contact for customer inquiries and issues
• Coordinate 80% travel to customer sites in Poland
• Support maintenance strategy for Water & Energy Equipment
• Act as local engineering hotline
• Plan enVision installations with Territory Managers
• Set up and install WPI independently
• Contribute to ECOLAB equipment improvements
• Coordinate emergency visits with second-level support
• Transfer knowhow for installation/startup with external suppliers

Skills

Project management

Customer service

Communication

Teamwork

Problem solving

Attention to detail

Independent worker

English & Polish

Travel readiness

Education

Mechanical or electrical education (high school diploma)

Tools

AutoCAD

MS Office

Job description

Ecolab Textile Care is seeking a customer-focused Technical & Service Specialist to join our team. You will be the first point of contact for industrial laundries, delivering service on dosing systems and water & energy equipment.

The role covers Poland, is fully remote with about 80% travel to sites, and involves coordinating installations, supporting maintenance, and providing expert knowhow to external suppliers.