Remote Fraud Operations Analyst

Us Bank

Poland

Remote

USD 70,000 - 100,000

Full time

9 days ago

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Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation

11 paid holidays

Adoption assistance

Sick leave

Remote work after onboarding

Job summary

U.S. Bank is seeking a Fraud Analyst to analyze transactions and digital interactions to detect and prevent fraud. You will monitor money movement across channels and review website and mobile app activity.

Ideal candidates have strong investigative skills and knowledge of banking, with attention to detail and the ability to work under pressure. Remote work is available after onboarding, with a home-based setup.

Qualifications

Excellent English (C1) required.
Relevant work experience in fraud prevention, risk, or related field.
Ability to interpret technical and administrative instructions.
Proficiency navigating multiple software systems, including Microsoft Office.
Strong analytical skills and the ability to resolve exceptions.
Ability to solve complex problems independently.

Responsibilities

Monitor account activity to identify fraudulent transactions and policy violations.
Secure accounts to prevent financial losses.
Contact customers via email or phone to verify suspicious activity.
Coordinate with internal departments to confirm transaction legitimacy.
Collaborate with stakeholders to resolve fraud-related issues.
Maintain accurate records and fraud trend data.