Hybrid Fraud Operations Analyst: Detect & Prevent

U.S. Bank; Warszawa; Hybrid; PLN 80,000 - 120,000; Full time

Benefits offered by this job

Employee recognition programs

Career progression pathways

Education support

Job summary

U.S. Bank is seeking a Fraud Analyst to analyze transactions and digital interactions to detect and prevent fraud. The role involves monitoring money movement across channels and reviewing website and mobile activity.

The successful candidate will have investigative skills, banking industry knowledge, and familiarity with mobile and online banking apps. Strong attention to detail and the ability to work under pressure are essential, with a hybrid work model after onboarding.

Qualifications

• Excellent English (C1) proficiency.
• Relevant work experience (preferably in fraud prevention, risk, or a related field).
• Ability to interpret technical and administrative instructions.
• Proficiency in navigating multiple software systems, including Microsoft Office.
• Strong analytical skills with the ability to identify and resolve exceptions.
• Ability to solve complex problems independently.
• Comfortable with a hybrid after the onboarding period.

Responsibilities

• Monitor account activity to identify fraudulent transactions and policy violations.
• Secure accounts to prevent financial losses.
• Contact Customers (via e-mail or phone) when necessary to verify suspicious activity.
• Work with internal departments to confirm the legitimacy of transactions.
• Collaborate with stakeholders to resolve fraud-related issues.
• Maintain accurate records and fraud trend data.

Skills

Analytical skills

Investigative skills

Attention to detail

Problem solving

Tools

Microsoft Office

Job description

U.S. Bank is seeking a Fraud Analyst to analyze transactions and digital interactions to detect and prevent fraud. The role involves monitoring money movement across channels and reviewing website and mobile activity.

The successful candidate will have investigative skills, banking industry knowledge, and familiarity with mobile and online banking apps. Strong attention to detail and the ability to work under pressure are essential, with a hybrid work model after onboarding.