Remote Customer Support Consultant | Multilingual USD Pay

SupportYourApp; Remote; PLN 120,000 - 180,000; Full time

Job summary

A leading support service provider is seeking a Customer Support Consultant to deliver outstanding customer support via calls and emails. Key responsibilities include building strong customer relationships and handling sensitive data. Candidates must have excellent Ukrainian and English communication skills and at least six months of experience in customer support. This role offers a fixed schedule, remote work opportunities, and a supportive international environment focused on personal development.

Benefits

Fixed schedule: Monday-Friday, 4pm - 12am Kyiv time

Opportunity to work remotely

Inclusive international environment

Compensation in USD

Rewards for referring friends

Internal health policy

Greenhouse conditions for self-development

Culture built on trust, with no time-tracking

Qualifications

• At least 6 months of experience in a customer support role.
• Personal computer with at least 8GB of RAM and a stable internet connection.

Responsibilities

• Deliver outstanding customer support via calls and emails.
• Build strong and lasting customer relationships.
• Handle sensitive customer data with care and security.
• Maintain deep understanding of client solutions.

Skills

Excellent Ukrainian communication skills

Excellent English communication skills

Strong analytical thinking

Research skills

Positive attitude

Proactive attitude

Responsible attitude

Tools

CRM systems

Job description

A leading support service provider is seeking a Customer Support Consultant to deliver outstanding customer support via calls and emails. Key responsibilities include building strong customer relationships and handling sensitive data. Candidates must have excellent Ukrainian and English communication skills and at least six months of experience in customer support. This role offers a fixed schedule, remote work opportunities, and a supportive international environment focused on personal development.