Remote Bilingual Pharma Support (Italian & English)

SkillMatch Solutions; Remote; PLN 120,000 - 180,000; Full time

Job summary

A leading customer support company is seeking a Customer Support Specialist fluent in Italian and English to work remotely from Poland. You will handle customer inquiries regarding pharmaceutical products and ensure high standards of service delivery. A Bachelor's or Master's degree in Medicine is mandatory, along with strong communication skills. The role offers a competitive salary of 7500 PLN monthly, a comprehensive benefits package, and opportunities for professional development.

Benefits

Private medical health care through Luxmed Group

MyBenefit cafeteria with vouchers

Relocation cost coverage

Opportunities for professional development

Qualifications

• Fluent in both Italian and English, spoken and written.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Serve as the primary contact for customers, handling inquiries and resolving issues related to pharmaceutical products.
• Provide accurate and timely information to customers via phone, email, and other communication channels.
• Collaborate effectively with internal teams to ensure swift resolution of customer concerns.

Skills

Fluent in Italian

Fluent in English

Strong communication skills

Problem-solving abilities

Interpersonal skills

Education

Bachelor's or Master's degree in Medicine or related field

Job description

A leading customer support company is seeking a Customer Support Specialist fluent in Italian and English to work remotely from Poland. You will handle customer inquiries regarding pharmaceutical products and ensure high standards of service delivery. A Bachelor's or Master's degree in Medicine is mandatory, along with strong communication skills. The role offers a competitive salary of 7500 PLN monthly, a comprehensive benefits package, and opportunities for professional development.