Regional Account Manager

BCD Travel; Remote; PLN 252,000 - 337,000; Full time

Job summary

A leading travel management company is seeking a Regional Account Manager responsible for managing regional accounts and ensuring client satisfaction. The ideal candidate has experience in account management within the travel industry, strong client relationship skills, and proficiency in English. This role offers flexible working hours, generous vacation days, and a supportive work environment emphasizing work-life balance. Join us to be part of a dynamic virtual team fostering growth and collaboration.

Benefits

Flexible working hours

Remote opportunities

Generous vacation days

Comprehensive compensation package

Travel industry discounts

Inclusive work environment

Qualifications

• Prior experience in travel management or related account management.
• Experience with large market or regional clients.
• Knowledge of business travel account management operations.
• Ability to build and maintain client relationships.
• Proficient in English, both spoken and written.

Responsibilities

• Manage regional account portfolio and client relationships.
• Oversee communication across the region for client initiatives.
• Conduct client business reviews and financial reporting.
• Drive profitability through up-selling and cross-selling.
• Assist in technology tool selection for desired results.

Skills

Account management

Client relationship management

Presentation skills

Business travel knowledge

Cross-functional team management

Tools

Travel industry technology

Job description

Regional Account Manager

Date: Jan 8, 2026

Location: PO, Poland, Virtual, EUROPE

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Regional Account Manager (Remote)

Full time, Italy, Germany, Netherlands, Spain, Poland, UK

As a Regional Program Manager, you are responsible for managing a portfolio of a regional account(s) to include but not limited to client retention, contract negotiation, implementation, business consolidation, sales of products and services, financials, business planning, and reviews, establishing relationships with key decision makers in multiple regions, and staff development. You’ll report to global program management.

As a Regional Account Manager, you will

Oversee the regional coordination of all communication across the region, both BCD Travel and the client’s global initiatives

Manage new business implementations, working closely with the implementation team to ensure client expectations are met

Help measure and report Service Level Agreements (SLAs)and Key Performance Indicators (KPIs) on a regional level and develop deliberate business plans

Drive profitability of the contract on a regional basis by increasing revenues through up‑selling and cross‑selling to meet client’s strategic needs

Identify and assist in the selection of technology tools and processes to produce desired results

Establish and maintain relationships with key customer decision‑makers in the region

Perform client business reviews and deliver regular financial reporting to all stakeholders

About you

Prior travel management company or related business travel account management experience desired

Experience implementing and managing large market or regional clients

Thorough knowledge of business travel account management and operations

Adept with travel industry technology and processes

Demonstrated ability to successfully build, maintain, and grow customer portfolios and client relationships

Knowledge of creating business plans and managing business/client strategies

Previous experience in managing cross‑functional work teams

Effective presentation skills in terms of development and delivery

Highly proficient in spoken and written English

About us

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best‑known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10‑second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work‑life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

• Flexible working hours and work‑from‑home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail].