Quality Specialist

Jacobs; Kraków; Hybrid; PLN 90,000 - 130,000; Full time

Benefits offered by this job

Private medical care

Additional life insurance

Flexible benefits via MyBenefit

Support for employees and families

Holiday allowance

Job summary

Jacobs in Kraków seeks a Quality Specialist to drive QA/QC across projects, ensuring ISO 9001 alignment and continuous improvement. You will coordinate audits, manage non-conformities, and support data-driven quality reporting within multinational teams.

Join a diverse project environment, collaborate with engineers, designers and managers, and contribute to digital quality initiatives while benefiting from hybrid work options.

Qualifications

• Bachelor’s degree or 5 years of related design quality experience.
• Advanced English (B2) required.
• Experience applying ISO 9001 and quality in projects/deliverables.

Responsibilities

• Plan and implement quality management processes across projects.
• Develop and manage Project Specific Quality Plans (PSQP/DQCP).
• Oversee QC processes during project execution and coordinate reviews.
• Manage NCR, CAPA and corrective actions; perform root cause analysis.
• Collect, analyze, and report quality KPIs; deliver regular reports.
• Provide training on quality systems and procedures to project teams.
• Interface with clients and stakeholders on quality matters; support digitalization and AI in quality.

Skills

Team collaboration

Advanced English (B2)

Effective communication

Leadership

Organizational skills

Root cause analysis

Time management

Quality mindset

Education

Bachelor’s degree in Architecture, Engineering, Construction Management, or related Quality discipline

5 years of related design quality experience

Tools

Intelex

Polaris

SharePoint

ProjectWise

Job description

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

At Jacobs, we deliver projects that truly make a difference — from smart manufacturing and sustainable water systems to modern infrastructure and cutting-edge technologies. Our solutions support the development of cities, industries, and innovation, addressing today’s challenges both locally and globally.

We are currently seeking individual to join us as a Quality Specialist. The purpose of this role is to ensure effective implementation, maintenance, and continuous improvement of quality management systems across projects in alignment with company procedures, client requirements, and ISO standards, particularly ISO 9001.

Key Responsibilities

• Quality Management
  • Plan and implement quality management processes across projects
  • Develop and manage Project Specific Quality Plans (PSQP/DQCP)
  • Ensure compliance with company procedures and contractual requirements
  • Monitor and enforce quality processes throughout project lifecycle
• Quality Control
  • Oversee quality control processes during project execution
  • Coordinate technical reviews and interdisciplinary reviews
  • Track and ensure closure of review comments
  • Approve deliverables by confirming QC process completion
• Audits and Continuous Improvement
  • Plan and conduct internal and project audits
  • Manage non-conformities (NCR), CAPA and corrective actions
  • Perform root cause analysis and implement improvements
  • Maintain lessons learned and support continuous improvement initiatives
• Data Analysis and Reporting
  • Collect, analyze, and report quality KPIs
  • Prepare regular reports (weekly, monthly, quarterly)
  • Present quality performance to stakeholders
• Project and Team Support
  • Support project teams in applying quality processes
  • Deliver training on quality systems and procedures
  • Collaborate with multidisciplinary and international teams
  • Interface with clients and stakeholders on quality matters
• Systems and Tools
  • Manage quality systems and tools (e.g., Intelex, Polaris, SharePoint, ProjectWise)
  • Maintain documentation, registers, and databases
  • Support digitalization, automation, and AI initiatives in quality
• Advanced/Project Lifecycle Responsibilities
  • Support project initiation, execution, and closeout phases
  • Monitor planning tools and ensure quality deliverables are completed
  • Ensure documentation archiving and knowledge sharing

We offer

• The opportunity to work in an experienced project team and contribute to prestigious international projects within a company active across all areas of infrastructure investment
• A comprehensive benefits package private medical care, additional life insurance, flexible benefits selection via the MyBenefit platform, support for employees and their families in challenging life situations, and much more
• Holiday allowance (“Wczasy pod gruszą”)
• Flexible start times (between 730 AM and 1000 AM) and “short Fridays” (Monday–Thursday 8.5 hours, Friday 6 hours)
• Option to work from the office or in a hybrid model
• Learn more about our benefits and work culture here!

Here’s what you’ll need

• Education Bachelor’s degree in Architecture, Engineering, Construction Management, or related Quality discipline, or 5 years of related design quality experience
• English language skills minimum at advanced level (B2 in EU)
• Ability to collaborate and work effectively in a variety of teams, including multi-disciplinary international teams
• The ability to organize your working time based on assigned tasks
• Experience in project/design coordination and in applying quality in projects and deliverables
• The ability to analyze data, identify root causes of quality issues, and implement corrective actions
• Strong verbal and written communication skills
• Strong organizational skills, ability to prioritize, and leadership abilities
• Consistently ensures strict adherence to established processes and compliance requirements
• Excellent interpersonal skills
• Knowledge of ISO 9001 2015 Standards requirements and project delivery processes
• Motivated and enthusiastic to develop and learn
• Personal skills well organized, ability to work in a team of engineers, designers and managers

We believe that by being inclusive, we bring ourselves closer together and foster greater creativity. We welcome people as they are. Learn more here.

If you need support during the recruitment process, please contact our team at [e-mail]

Join us and build your career in an international environment, alongside people who are passionate about shaping the future.

Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.